Senior Specialist - Sales, Customers, Finance, Operations

The Senior SIOP Specialist is responsible for leading demand planning, forecast alignment, revenue risk mitigation, and analytics to support the Sales, Inventory, and Operations Planning (SIOP) process. This role serves as a key liaison between Sales, Customers, Finance, Operations, and Supply Chain to drive forecast accuracy, improve customer collaboration, and ensure achievement of FINPLAN revenue objectives.

The position develops statistical forecasts, identifies demand risks and opportunities, drives proactive gap closure strategies, and leads cross-functional discussions to align customer demand at both product family and finished goods specification levels.

The role leverages Kinaxis RapidResponse, SAP ERP, Power BI, and advanced Excel analytics to improve forecast reliability, inventory performance, customer service levels, and revenue attainment.

This role follows a hybrid work model and is available to candidates residing in Hattiesburg, MS; Kohler, WI; or Milwaukee, WI. Relocation support is offered for qualified applicants.

Specific Responsibilities:

Demand Planning & Forecasting

• Develop, maintain, and improve statistical demand forecasts utilizing historical demand, market trends, seasonality, customer forecasts, and demand drivers.

• Analyze forecast accuracy, forecast bias, forecast attainment, and demand variability to improve planning performance.

• Maintain forecasts at both product family and SKU / finished goods specification levels.

• Perform demand trend analysis using historical shipments, open orders, customer forecasts, and sales pipeline information.

• Develop demand scenarios and recommendations to support business decisions and revenue commitments.

Revenue Attainment & FINPLAN Gap Management

• Partner with Sales and key customers to identify and close volume gaps against monthly, quarterly, and annual FINPLAN commitments.

• Work within established customer order protocols and forecast alignment processes to secure demand visibility and revenue attainment.

• Lead monthly reviews of revenue risks and opportunities, providing actionable recommendations to leadership.

• Establish mitigation strategies to minimize revenue risks through proactive customer engagement and sales collaboration.

• Drive actions focused on preventing revenue shortfalls upfront rather than relying on end-of-period recovery efforts.

Customer Forecast Collaboration

• Lead forecast alignment reviews with strategic customers representing the majority of company revenue.

• Push customers to provide forecasts at both product family and specification levels with defined planning horizons.

• Establish real-time forecast collaboration processes with customers and Sales teams to improve visibility and responsiveness.

• Identify forecast gaps, customer demand shifts, and changes in buying patterns to support timely decision making.

• Improve customer forecast accountability and forecast quality through ongoing engagement and performance tracking.

SIOP Leadership & Cross-Functional Collaboration

• Support and lead key portions of the monthly SIOP process, including demand reviews, executive SIOP preparation, and action tracking.

• Facilitate consensus demand planning across Sales, Finance, Operations, Supply Chain, and Customer Service.

• Communicate risks, opportunities, and forecast changes to executive leadership and key stakeholders.

• Develop and present executive-level reporting, dashboards, and recommendations.

Systems, Tools & Data Management

• Utilize Kinaxis RapidResponse for demand planning, scenario analysis, and performance reporting.

• Maintain demand plans and forecast alignment within SAP ERP systems.

• Develop and maintain Power BI dashboards and reporting tools to support executive decision making.

• Build advanced Excel models, forecasting tools, and business analytics reports.

• Ensure forecast, order, shipment, and actual demand data integrity across planning systems.

Continuous Improvement & Risk Management

• Drive continuous improvement initiatives focused on forecast accuracy, customer collaboration, and demand planning processes.