Agile Programming Methodologies, Amazon Web Services (AWS), Analysis Skills, Artificial Intelligence (AI), Automation, Budgeting, Building Codes, Cloud Computing, Computer Science, Continuous Deployment/Delivery, Continuous Integration, Cross-Functional, DevOps, Documentation, Enterprise Architecture, GitHub, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Instrumentation, Jenkins, Linux Operating System, Machine Tool, Mentoring, Microservices, Microsoft Product Family, Microsoft Windows Azure, On Call, Performance Metrics, Production Support, Python Programming/Scripting Language, Reliability Engineering, Reporting Dashboards, Root Cause Analysis, Scripting (Scripting Languages), ServiceNow, Software as a Service (SaaS), Technical Leadership, Technical/Engineering Design, Topology, User Interface/Experience (UI/UX)