Adoption, Analysis Skills, Artificial Intelligence (AI), Business Administration, Business Operations, Business Strategy, Business-to-Business (B2B), C-Level Management, Calendar Management, Change Management, Frequently Asked Questions (FAQ), Funding, Health Plan, High Tech Industry, International Sales, Leadership, Machine Tool, Management Strategy, Marketing, Materials Analysis, Matrix Management, Microsoft SharePoint, Newsletter, Organizational Development/Management, Organizational Psychology, Organizational Skills, Power Amplifier, Presentation/Verbal Skills, Process Improvement, Project/Program Management, Psychology, Quality Metrics, ServiceNow, Storytelling, Strategic Planning, Transformational Communications, Willing to Travel
Senior Staff Organizational Change Manager (Remote)
We are looking for a Senior Staff Organizational Change Manager for a large, global B2B high-tech company. In this role, you will own AMS CEG's change management strategy, organizational readiness, strategic priorities, transformation milestones, and adoption outcomes - aligned to Global CEG guidance.
This is a 12-month contract (Extension possible), 40 hours per week, remote role in the US.
This is a W2 employee of Stage 4 Solutions. Health benefits and 401K are offered.
Responsibilities:
AMS CEG change strategy and stakeholder engagement
- Own AMS CEG's change management strategy - organizational readiness, strategic priorities, transformation milestones, and adoption outcomes - aligned to Global CEG guidance.
- Ensure a cohesive change approach across workstreams, aligning business and operational perspectives.
- Partner with Business Management on integrated change communications across newsletters, all-hands, manager cascades, and LT updates.
- Drive stakeholder impact analysis and engagement planning across all groups, from workstream leads to executive sponsors.
- Develop durable change management frameworks (e.g., ADKAR, Prosci) so the team drives change consistently and independently.
Change planning, communications and enablement
- Manage a change management calendar aligned to milestones, initiative cycles, and business events.
- Develop a full suite of communications materials - executive updates, newsletters, change alerts, FAQs.
- Develop a full suite of change materials - impact assessments, training plans, FAQs, and adoption status decks.
Stakeholder engagement and executive briefings
- Build and manage the sponsor coalition, keeping VP, GVP, and C-level leaders informed, aligned, and actively sponsoring change.
- Advise program leadership on change risks, resistance patterns, and mitigation strategies. .
Training, enablement, and adoption
- Partner with enablement and training teams to execute role-based training plans that drive proficiency in new processes and tools.
- Run a repeatable adoption-measurement engine tracking usage, proficiency, and sentiment across AMS CEG, CEG Global, Sales, and product teams.
Customer storytelling
- Partner with Marketing to capture and package customer win stories across AMS.
- Run a repeatable engine & tool (portal, etc) amplifying customer outcomes across AMS CEG, CEG Global, Sales, product teams, and external events.
Change management standards, governance, and tooling
- Define and enforce change management standards - methodology, templates, tone, and approval workflows.
- Serve as the hub for change governance - reducing duplication, tracking readiness and adoption metrics, and ensuring quality consistency.
Deliverables
- Change Management Strategy & Plan - the enterprise approach connecting sponsorship, communications, training, and resistance management for each initiative.
- Stakeholder Analysis & Sponsor Roadmap - stakeholder mapping and a sponsor engagement plan tied to each phase of the initiative.
Requirements:
- 10+ years of progressive experience in organizational change management, transformation, communications or program management within large, global organizations.
- Demonstrated ability to operate at a staff/principal level: setting change strategy, influencing senior stakeholders, and driving org-wide adoption without a management layer.
- Proven experience leading change management for enterprise-wide technology implementations; ServiceNow familiarity is an advantage.
- Track record of building change management programs from scratch in complex, matrixed global organizations.
- Formal change management certification (e.g., Prosci, CCMP, ADKAR) strongly preferred, with strong knowledge of organizational readiness assessment and adoption measurement.
- Exceptional communication, stakeholder management, and presentation development skills.
- Skilled in use of key AI and collaboration tools supporting change management such as Claude, CoPilot, Teams, SharePoint, Loop and others.
- Willingness to travel occasionally as needed.
- Bachelor's degree in Organizational Development, Business, Psychology, Communications, or a related field.
- Advanced degree (e.g., MBA or master's in organizational change, organizational psychology, or business) preferred.
Please submit your resume to our network at http://www.stage4solutions.com/careers/ (apply to the Senior Staff Organizational Change Manager (Remote) role).
Please feel free to forward this job post to others you think may be interested.
Stage 4 Solutions is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates' qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic information, or other applicable legally protected characteristics.
Compensation: $127/hr - $132.14/hr.
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