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Staffing Jobs in Indianapolis, IN

Senior Staffing Associate

ACCESS SERVICES

Indianapolis, IN

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JOB DETAILS
SKILLS
Calendar Management, Communication Skills, Cross-Functional, Customer Experience, Documentation, Employee Assistance Plan, Employee Retention, Establish Priorities, Event Management, Follow Through, Genetics, Health Plan, Interviewing Skills, Leadership, Leading Edge Technology, Market Analysis, Market Development, Market Share, Mentoring, Microsoft Office, On Site Support, Onboarding, Organizational Skills, Payroll Management, Performance Metrics, Performance Reviews, Program Planning, Record Keeping, Recruiting Strategy, Recruiting/Staffing Agency, Risk Analysis, Schedule Development, Staff Corrective Action, Staff Requirements, Time Management, Top Sales Rep, Willing to Travel, Workforce Management, Workforce Planning
LOCATION
Indianapolis, IN
POSTED
Today
Access Your Potential.
Join us to create and deliver experiences that inspire people, spark connection, and bring imagination to life-while having a lot of fun doing it.

The Senior Staffing Associate serves as the staffing owner for assigned South Central markets, ensuring Access has the workforce readiness, staff coverage, recruiting support, onboarding coordination, and roster depth necessary to successfully execute programs across the region.

About the Job

The Senior Staffing Associate is responsible for staffing readiness acrossassigned markets, serving as the primary point of contact for workforce planning, staff scheduling, roster development, recruiting support, onboarding coordination, and staffing communications.

This role partners closely with Directors of Events, Event Managers, Staffing Leadership, Talent & Culture, Recruiting, and Operations to ensure programs are staffed with reliable, qualified event professionals while proactively identifying coverage risks and workforce needs.

The ideal candidate is highly organized, solutions-oriented, and comfortable balancing staffing strategy with hands-on execution in a fast-paced event environment.

What You'll Be Doing

Staffing & Workforce Planning
  • Serve as the staffing owner for assigned South Central markets.
  • Build and maintain staffing plans based on program requirements and market needs.
  • Schedule and assign event staff and leads based on skills, availability, location, and experience.
  • Monitor staffing coverage and proactively address potential gaps.
  • Maintain strong knowledge of local staffing rosters, including top performers, lead talent, staffing restrictions, and market-specific considerations.
  • Partner with Event Managers and Directors of Events to align staffing plans with program needs.
  • Communicate staffing updates, confirmations, coverage concerns, and staffing-related information to event teams and staff.
Recruiting & Roster Development
  • Support recruiting efforts for assigned markets, including referrals, outreach, interview coordination, and candidate follow-up.
  • Identify markets requiring additional staffing support and assist with building roster depth.
  • Help move new hires through onboarding and into active event assignments.
  • Track engagement and deployment of newly hired staff to support retention and workforce growth.
  • Support development of lead-level event staff across assigned markets.
  • Build and maintain a reliable staffing bench capable of supporting future program growth.
Onboarding & Staff Support
  • Assist event staff through onboarding, training, and employment setup processes.
  • Partner with Talent & Culture regarding compliance documentation, onboarding requirements, and staff support needs.
  • Help ensure employee questions and concerns are routed appropriately and resolved in a timely manner.
  • Support staff communication and follow-up throughout the employment lifecycle.
  • Coordinate with internal teams regarding employee documentation, corrective actions, safety concerns, and offboarding needs.
Event Support & Market Development
  • Attend events as needed to evaluate staffing effectiveness and strengthen regional market knowledge.
  • Provide onsite support for high-profile, high-volume, new-market, or complex programs.
  • Assess staff performance and identify future lead opportunities.
  • Support field teams with staffing-related challenges and coverage needs.
  • Collaborate across territories when staffing support, staff travel, or cross-market coverage is required.
  • Evaluate market strengths and gaps to support future staffing strategies.
Administration & Documentation
  • Maintain accurate staffing records within company systems, including Ubeya, Asana, and Microsoft Office applications.
  • Document staff performance, lead potential, restrictions, and market-specific insights.
  • Support staffing-related reporting, audits, payroll coordination, and roster management activities.
  • Maintain clear documentation and handoff notes to ensure continuity across the staffing team.
  • Assist with KPI tracking and workforce planning initiatives as needed.
About Access

Access is a women-owned and women-led destination management company that collaborates with clients to design and execute corporate events and programs. Our expert teams are in coast-to-coast destinations, designing and producing ultimate experiences for our clients.

What Success Looks Like
  • Assigned markets have a dedicated staffing owner who proactively manages workforce readiness.
  • Programs are consistently staffed with qualified, reliable, and prepared event professionals.
  • Staffing gaps and coverage risks are identified early and addressed proactively.
  • Event Managers and Directors of Events receive clear staffing support and visibility into workforce plans.
  • Regional roster knowledge is documented, maintained, and leveraged effectively.
  • Recruiting needs are identified before staffing shortages impact operations.
  • New hires are onboarded efficiently and quickly deployed to active programs.
  • Lead depth and staffing bench strength continue to grow across assigned markets.
  • Staffing-related onboarding, compliance, and employee support needs are addressed promptly.
  • Agency staffing use is strategic and aligned with actual coverage needs.
  • Event visits contribute to stronger staffing quality, market knowledge, and field leadership development.
  • Assigned markets maintain strong staffing readiness and are positioned to support future growth.
About You

We know that there's no one in the world like you. And we know that you have a lot to offer the next company you work with. Below is a list of "nice-to-haves," but don't let those deter you from applying. Access believes that an inclusive team and culture is important. We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.

Nice-to-haves:
  • Experience in event staffing, workforce coordination, hospitality operations, recruiting, HR coordination, event management, or a related field.
  • Experience managing schedules, staffing rosters, or high-volume hourly workforces.
  • Experience supporting multiple markets, locations, or territories.
  • Familiarity with recruiting, onboarding, employee support, or staffing workflows.
  • Strong communication, organization, and follow-through skills.
  • Ability to prioritize and make decisions in a fast-paced environment.
  • Understanding of event operations and field execution.
  • Experience collaborating with cross-functional teams and stakeholders.
  • Proficiency with Microsoft Office Suite; experience with Ubeya and Asana is preferred.
  • Ability to travel regularly for event visits and regional support.
  • Flexibility to work evenings and weekends based on business needs and event schedules.
Why Access?

CULTURE & EXTRAS
  • Certified as a Great Place to Work - 3 years in a row and counting!
  • 50+ years in the industry!
  • Women-owned and women-led
  • Fun, creative, and supportive culture
  • Focus on recognition and employee value - including annual and quarterly awards
  • Paid day off to serve your local community
  • Annual all-company retreat to connect, learn, and have fun together
  • Annual qualifier-based incentive trip for top performers (certain departments eligible)
  • Regional team outings
  • Monthly companywide meetings to connect, learn, and celebrate wins
COMPENSATION
  • Highly competitive total compensation, including strong base salary and quarterly bonuses
  • Very strong performance-based quarterly commission plans
  • 401k with company match (eligible after 1 year, up to 4% of salary matched, vested immediately)
  • Monthly cell phone stipend
WORK LIFE BALANCE
  • Flexible schedule opportunities
  • Generous PTO
  • Sick days
  • 9 full holidays
  • 5 half days off prior to holidays to unplug early
  • 2 floating holidays off to be used on holidays of your choice
  • ½ day Fridays in July & August (based on achievement of goals)
HEALTH, WELLNESS, AND FAMILY
  • Extensive menu of health plans to choose from
  • Paid parental leave
  • Pet insurance program
  • Employee Assistance Plan (EAP)
PROFESSIONAL DEVELOPMENT
  • Mentorship program
  • "Masterclasses" in industry/department-specific topics
  • State-of-the-art technology platforms and tools - including training
  • Annual and monthly meeting content that focuses on professional development


What are you waiting for? Scroll back to the top and apply!

Access is committed to building a diverse and inclusive team. We are a proud Equal Opportunity Employer and prohibit discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability, you may contact us at careers@accessdmc.com.

About the Company

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ACCESS SERVICES

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