Senior Strategic Account Manager

States considered: Arkansas

Role Description

The Senior Strategic Account Manager(SAM) represents all Zoetis Poultry products and services in Broiler accounts. The position is responsible ensuring customer experience and satisfaction is maximized and for achieving annual gross revenue and margin targets within budgeted expense parameters, along with the management of new business growth and retention in assigned Key accounts. As a Senior Strategic Account Manager this position coordinates the efforts of other Regional Account Managers, Vets and technical support involved in the assigned Key Account to provide customer support in other territories. This position requires proficiency of the Broiler industry and product knowledge gained through experience in the Regional Accounts Manager role.

POSITION RESPONSIBILITIES

• Meets and exceeds all sales targets for both key accounts and territory accounts.
• Coordinates and/or leads all Zoetis activities within assigned Key accounts.
• Leads the development and maintains the account plan for assigned Key accounts.
• Promotes and supports sales of all Zoetis products and services in assigned Key Accounts.
• Provides selling solutions to Key Accounts.
• Builds customer loyalty to Zoetis poultry products and services by developing relationships with key account decision makers and influencers.
• Manages corporate and complex level communication to customers regarding Zoetis poultry products and services.
• Initiates and maintains regular communication of customer requirements with internal Zoetis groups including Customer Service, Veterinary Services, Marketing, and product support teams.
• Keeps management and team members informed of industry news, Key account news, sales objectives, accomplishments, and competitive information
• Provides feedback to assist in the development of marketing plans to Key Accounts.
• Utilizes Customer Relationship Management Tool(CRM) to manage key accounts, contacts and business.
• Stays abreast of changes and future needs of assigned Key accounts and forecasts on a monthly basis.
• Continues to build and develop industry network to improve understanding of customer strategy and gain early awareness and involvement when applicable.
• Assists in the development of colleagues

EDUCATION AND EXPERIENCE

• Four year degree in Agricultural life science or agri

  About Zoetis
  
  At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

  Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

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