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Senior Strategic Communications Consultant

American Bureau of Shipping (ABS)

Houston, Texas

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JOB DETAILS
SKILLS
Analysis Skills, Business Development, Coaching, Consulting, Cross-Functional, Customer Relations, Customer Support/Service, Data Analysis, Develop and Maintain Customers, Editing, English Language, Journalism, Knowledge Transfer, Leadership, Marketing, Mentoring, Performance Management, Performance Metrics, Presentation/Verbal Skills, Process Improvement, Project Execution, Project/Program Management, Public Affairs, Public/Media/Press/Analyst Relations, Quality Assurance, Regulatory Compliance, Risk Analysis, Root Cause Analysis, Sales, Time Management, Writing Skills
LOCATION
Houston, Texas
POSTED
5 days ago
We are seeking a Senior Strategic Communications Consultant to lead stakeholder engagement and communications efforts for client-facing projects in the technical sector. This role will serve as a central communications resource for high-visibility programs and business priorities, including support to a large program management office, stakeholder communications, and project-related messaging. The Senior Strategic Communications Consultant will work across technical and non-technical teams to develop, coordinate, and deliver clear, accurate, and timely communications for internal and external audiences. The role requires strong judgment, strong writing and editing skills, and the ability to translate complex technical and business information into concise, audience-appropriate messaging. The successful candidate will help drive communication alignment across leadership, technical workstreams, governance forums, and external stakeholders, including support for communications related to regulatory compliance, and stakeholder outreach.

What You Will Do:
  • Lead communications for client-facing, billable strategic programs and initiatives, aligning cross-functional teams while coordinating with internal teams that support project execution and delivery.
  • Develop and deliver clear, accurate, and audience-specific communications for key stakeholders, including updates, key messages, presentations, briefing materials, and talking points.
  • Support program and project communication needs, including communication cadences, leadership updates, governance materials, and meeting support.
  • Partner with technical leaders, project managers, and business stakeholders to ensure messaging is aligned, timely, and consistent.
  • Identify communication risks or gaps and recommend practical approaches to improve clarity, engagement, and alignment to ensure client needs are met. Participate in client and project team meetings.
  • Assist with research and data analysis, to include but not limited to assisting with conducting customer or stakeholder analyses.
  • Track and accurately report hours spent on projects.
  • Work with individuals at all levels, provide input to reports and other deliverables, execute multiple assignments, meet agreed deadlines, and adjust to changing client demands.
  • Perform quality assurance on project deliverables.
  • Demonstrate a firm understanding of business and implement opportunities for enhancing effectiveness and efficiencies on assigned projects and amongst team members.
  • Communicate client needs to project managers.
What You Will Need:

Education and Experience
  • Must have a bachelor's degree or equivalent experience (degree in Communications, Public Relations, Journalism, English, Marketing, Business, Public Affairs, or a related field, or equivalent practical experience.)
  • 6+ years of relevant professional experience
  • Professional certification preferred
Knowledge, Skills, and Abilities
  • Ability to gain, retain, illustrate comprehension of learned communications knowledge, and transfer knowledge to other members of the team
  • Ability to mentor/coach entry-level consultants and hone technical skills in others
  • Ability to actively listen to the needs of our clients by receiving shared information, determining context of the information provided and generating probing questions to better understand, retaining the information for future access, engaging and collaborating with sales team on potential opportunities, and responding with solutions
  • Openly accept change as part of business evolution to meet the needs of our clients, provide recommendations to enhance business, and drive change amongst colleagues and on assigned projects
  • Possess a firm understanding of key performance indicators and their significance to the business and take action to drive results amongst their department
  • Ability to utilize established rapport and role as a subject matter expert with existing clients to facilitate development of new business through identifying and consistently generating new business opportunities
  • Ability to coach others on development of customer intimacy and new opportunities
  • Must take responsibility for their actions, behaviors, decisions, and results and those of the team they lead
  • Ability to utilize root cause analysis to improve performance
  • Must understand departmental goals and holds self and team members accountable for keeping commitments and high standards
  • Must acknowledge and learn from mistakes
  • Must be dependable and consistent
  • Must actively participate in daily activities
  • Ability to demonstrate independent, objective, open-minded thinking with strong

About the Company

A

American Bureau of Shipping (ABS)

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