Senior Strategy Partner - Member Interaction & Engagement Data

Highmark Health

Olympia, WA

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JOB DETAILS

SKILLS

Analysis Skills, Best Practices, Business Analysis, Change Management, Channel Strategies, Competitive Analysis/Strategy, Consulting, Content Development, Continuous Improvement, Corporate Policies, Cross-Functional, Customer Relations, Data Management, English Language, Equity Securities, Federal Laws and Regulations, Forecasting, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Health Plan, Healthcare, Healthcare Providers, Identify Issues, Industry/Trade Analysis, Information/Data Security (InfoSec), Leadership, Legal Standards, Lift/Move 25 Pounds, Lift/Move 50 Pounds, Market Analysis, Market Entry Strategy, Market Research, Market Share, Market Trend Analysis, Operational Improvement, Operational Strategy, Politics, Problem Solving Skills, Process Improvement, Profit & Loss, Project/Program Management, Regulatory Compliance, Relationship Management, Sales, Security Policy, Servant leadership, State Laws and Regulations, Strategic Analysis, Strategic Planning, Team Lead/Manager, Team Player, Technical Writing, Training/Teaching, Trend Analysis, Willing to Travel

LOCATION

Olympia, WA

POSTED

19 days ago

**Company :** Highmark Health **Job Description :** **JOB SUMMARY** This job supports the executive leadership of the Organization with a range of strategy activities essential to ensuring the Organization's goals. Provide analytical/strategic thinking and leadership support that enables project teams to isolate business issues, design and execute analytics for studying business issues (market research, scenario planning, forecasting, market share, profitability, etc.), develop technical content (competitive intelligence, market trend analysis), support development of formal recommendations to senior levels of organizational leadership, create documents (go-to-market or operational strategies, etc.) that inform critical strategic issues and decisions, support the planning, communication, and management of the enterprise strategy, and/or support the execution of enterprise strategic initiatives through a disciplined process and approach. This role also requires demonstrated experience leveraging member engagement and interaction history data sourced from hybrid channels (voice, text, digital, print, etc.), coupled with robust data management and data product expertise, to drive personalization, improve administrative efficiency, and facilitate seamless omnichannel experiences across the organization. **ESSENTIAL RESPONSIBILITIES** + Work with business/market owners to identify key business issues, apply right analytical framework, develop solution and recommendations, represent findings to stakeholders, and own the outcome. + Manage major strategy projects comprised of internal and/or external consulting resources. + Provide periodic informal work guidance/direction to junior team members; provide performance input and recommendations to management for development/training plans. May have supervisory responsibilities on a project basis. + Develop analytical frameworks, approach, and methodology best practices to analyze strategy issues. + Consult with business owners to identify, clarify, and resolve complex issues critical to the success of the initiative. + Coordinate initiative impacts with other strategic initiatives to ensure alignment of the overall strategy. + Work on other Enterprise level strategy projects as needed. + Other duties as assigned or requested. **EDUCATION** **Required** + Bachelor's Degree in Business, or related field, or relevant experience and/or education as determined by the company in lieu of bachelor's degree. **Preferred** + Master's Degree in Business, or related field **EXPERIENCE** **Required** + 7 years ofexperience in strategic planning or related work experience + 2 years of consulting experience (external or internal) or equivalent combination of experience and advanced degree **Preferred** + Extensive knowledge of health insurance and/or provider operations + Experience in operational improvement, change management, capability roadmaps, and/or program management + Thorough knowledge of membership, rates, financial, economic, and competitive data + Significant experience working across teams and managing relationships in a matrixed environment + Experience working with health plans, physicians, and other providers + Support the planning, communication, and management of the enterprise strategy **SKILLS** + Understanding of the health care industry trends and challenges + Demonstrated relationship, influencing, collaboration, and teamwork skills. Needs to be able to lead cross-functional, cross-business unit teams in complex projects and handle internal politics of change + Strong project leadership/management skills + Strong emotional intelligence, with servant leadership mindset + Focus on impacts to the customer of decisions rendered + Proactive in driving change and continuous improvement + Team management skills + Deep analytical skills, with the ability to structure and perform complex analytics **Language (Other than English):** + None **Travel Requirement:** + 0% - 25% **PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS** **Position Type** + Office-based Teaches / trains others regularly + Occasionally Travel regularly from the office to various work sites or from site-to-site + Rarely Works primarily out-of-the office selling products/services (sales employees) + Never Physical work site required + Yes Lifting: up to 10 pounds + Constantly Lifting: 10 to 25 pounds + Occasionally Lifting: 25 to 50 pounds + Never **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $118,400.00 **Pay Range Maximum:** $196,800.00 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J279517

About the Company

Highmark Health

INDUSTRY

Other/Not Classified

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