Senior Student Service Coordinator

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Job ID

60182

Location

St. Louis

Full/Part Time

Full-Time

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Hiring Department

College of Arts and Sciences - CAS/SA&S

Job Description

Responsibilities

Manages all student records for the College of Arts and Sciences and analyzes student success data for the college; monitors student progress towards graduation and designs/coordinates early interventions; develops and oversees student success and retention initiatives; manages graduation lists and oversees student success mapping; directs and develops CAS student cohorts, including pre-law, pre-health; tracks program and policy changes and updates colleagues; serves as resource to college faculty. Carries a significant advising load and resolves complex student issues.

Characteristic Duties

• Manages and analyzes student records and success data for the college; regularly presents findings to the deans, department chairs, and the advising office
• Identifies potential hurdles and develops and oversees early interventions, especially for gateway courses in the college; oversees student success mapping
• Develops and implements student success and retention initiatives
• Manages graduation lists and conducts graduation workshops
• Directs and develops CAS student cohorts, including pre-law and pre-health; directs students to co-curricular opportunities such as internships
• Tracks curricular and policy changes and updates faculty and professional advisors; Serves as advising resource to college faculty
• Carries a significant advising load and addresses complex student issues; collaborates with admissions and evaluates transcripts in complex transfer situations; explains available degree pathways to students; works with students who are still exploring and guides them towards goal setting and timely selection of major field of study
• Examines advising procedures and ensures that they align with professional best practices and function properly within the office and the campus advising community; pursues updates and improvements to support efficiency, productivity, and compliance

Monitors program requirement changes and communicates to appropriate individuals and groups; explains complex information to others

Shift

40 hours/week, Monday-Friday

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

MA and 5-7 years of experience in academic advising, coaching, or related field

Anticipated Hiring Range

$64,000-$69,000

Grade: GGS-010

University Title: SENIOR STUDENT SERVICE COORDINATOR

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Application Materials

• Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.
• Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: https://www.umsl.edu/services/hrs/careers/index.html
• Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email employment@umsl.edu. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu.

Sponsorship Information

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please email the Office of Human Resources at umslhr@umsl.edu.