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Senior Supervisor, Inside Sales

Teva Pharmaceuticals

Weston, FL

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JOB DETAILS
SKILLS
Analysis Skills, Biotech and Pharmaceutical, Budget Management, Business Analysis, Career Development, Coaching, Communication Skills, Computer Workstations, Cross-Functional, Cross-Selling, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Data Analysis, Distribution Services, Equal Employment Opportunity (EEO), Establish Priorities, Fast Food, Federal Laws and Regulations, Healthcare, Identify Issues, Immunology, Incentive Programs, Inside Sales, Leadership, Market Analysis, Marketing, Marketing Communications, Medical Conditions, Medical Genetics, Medical Terminology, Medicine, Meet Sales Quota, Microsoft Access Database, Microsoft Excel, Microsoft Windows Operating System, Microsoft Word, Military, Mobile Plant/Equipment, Needs Assessment, Negotiation Skills, Neuroscience, Operational Audit, Operational Improvement, Operational Strategy, Operations Management, Partner Sales, Performance Analysis, Performance Goal Setting, Performance Reviews, Pharmaceutical Sales, Problem Solving Skills, Profit & Loss, Resolve Customer Issues, Resource Management, Resume Search, Revenue Growth, Sales, Sales Analysis, Sales Communications, Sales Forecasting, Sales Management, Sales Operations, Sales Strategy, Salesforce.com, Set Goals, State Laws and Regulations, Strategic Planning, Supply Chain, Systems Administration/Management, Tableau, Target Marketing, Team Player, Time Management, Training Program, Training Program Development, Trend Analysis, Willing to Travel
LOCATION
Weston, FL
POSTED
Today
We Are Teva


We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.


Founded in 1992, Anda Inc. is an independent, wholly owned subsidiary of Teva Pharmaceutical Industries Ltd. As the 4th largest pharmaceutical wholesaler, we play an important role in the healthcare supply chain by providing distribution services across a broad portfolio of products throughout the United States, Puerto Rico, and the U.S. Virgin Islands.


At Anda, you will be part of a collaborative, high performing team focused on supporting our customers and the patients they serve. We value fresh thinking, shared accountability, and a commitment to doing what’s right for our customers and communities. Here, you will have the opportunity to grow your career, contribute to meaningful work, and be part of an inclusive culture where collaboration and purpose come together in support of better health.


Our Team, Your Impact


The position is responsible for managing, tracking and measuring business results driven by a dynamic team of Inside Sales Representatives. Partner with Sales Managers to establish plans and strategies to expand the customer base and contribute to the development of training and educational programs for all sales reps. Review and analyze operational data to project sales and profitability. Monitor customer preferences to determine focus of sales efforts.


How You’ll Spend Your Day


Performs both micro and macro level analysis to drive organizational growth. At the Inside Sales Representative level, evaluates individual book of business to identify trends, opportunities, and performance gaps; provides targeted coaching on healthy product mix and cross selling strategies. Delivers training on current and emerging technology platforms to ensure adoption and proficiency across the team. At the macro level, synthesizes data across regions and segments to inform strategic planning, operational improvements, and enterprise wide initiatives that support revenue growth and organizational objectives.


• Carries out supervisory responsibilities in accordance with the organization’s policies, procedures, state, federal and local laws.

• Assists in monitoring and revising strategies that will ensure the meeting of specific sales goals and revenue generation.

• Assists in monitoring sales performance through the analysis of sales reports.

• Identify training opportunities for low performing sales reps to ensure success and growth

• Conducts regular meetings/reviews to ensure individual sales representatives’ performance is on target with set goals and standards.

• Work with management to develop incentive programs.

• Facilitates and makes tough decisions to address performance issues and makes changes needed to improve the level of talent and quality of the sales team.

• Motivates the sales reps to achieve and increase sales.

• Participates in sales forecasting and planning.

• Provides a high level of representative support to ensure that there is a balance between the Inside Sales Representative and the Company's goals.

• Provides leadership, representing an interface between the sales representative and the company's internal support departments.

• Provides product or service information, handles customer complaints, and negotiates reasonable solutions to issues.

• Stays abreast of new products, services and other general information of interest to provide accurate communication to customers, sales reps, and various other departments.

• Utilizes Salesforce and Tableau for customer retention calls and internal marketing communication.

• Assists in the recruiting and selecting process of Sales Reps, conducts performance evaluations

• Engages in strategic planning, developing and budgeting for sales related events.

• Conduct one-one reviews with sales reps to understand development needs and to provide insight for the improvement of sales and activity performance.


Your Skills and Experience


Any equivalent combination of education, training, and/or experience that fulfills the requirements of the position will be considered.


Education/Certification/Experience:


• Bachelor’s Degree in a related field from an accredited college or university required; MBA preferred.

• People Leadership Experience — Minimum of three (3) years leading people OR

• Pharmaceutical Sales Experience — Minimum of five (5) years with progressively responsible performance.


Skills/Knowledge/Abilities:


• Effective Communication — Communicates clearly and concisely in verbal and written formats; able to articulate complex medical terminology to customers, healthcare professionals, and sales representatives.

• Collaboration & Relationship Building — Establishes and maintains cooperative working relationships with internal teams, sales representatives, supervisors, and customers.

• Leadership & Supervision — Supervises, coordinates, delegates, and reviews work of assigned personnel while supporting goal achievement and performance development.

• Operational & Resource Management — Develops and implements goals, objectives, and practices that support effective and cost-efficient use of resources.

• Problem Solving — Identifies issues, resolves complaints, and addresses the needs of sales representatives, supervisors, and customers in a timely and effective manner.

• Data & Market Analysis — Interprets sales data, identifies target markets, and demonstrates analytical proficiency using Salesforce, Tableau, and related data tools.


• Technology Proficiency — Proficient in Windows based applications (Word, Excel, Access) as well as Salesforce and Tableau.

• Business Judgment — Demonstrates sound business decision making grounded in data, customer needs, and organizational priorities.

• Cross Functional Collaboration — Works effectively with marketing, internal systems, and account management teams to support new programs and incentive initiatives.


TRAVEL REQUIREMENTS


Approximately 10% throughout the US.


PHYSICAL REQUIREMENTS:


Occasional:

• Sitting for extended periods of time at workstation or mobile equipment.


Visual Acuity:

• Perform activities such as computer work, preparing and analyzing data, and extensive reading.


WORKING ENVIRONMENT


• May be required to wear personal protective equipment (PPE) as needed on site visits (i.e. safety glasses, hearing protection, gloves, etc.).


How We’ll Take Care of You


At Teva, better health starts from within, and that includes you. From day one, you’ll be supported with benefits designed to help you thrive in and out of work. This includes generous annual leave, reward plans, flexible working schedules (dependent on role), access to tailored health support, and meaningful ways to give back to the community.  When it comes to your career, you’ll be encouraged to explore, evolve, and shape your path. Twist, our one-stop shop for career development platform, gives you access to a wide range of possibilities, from learning programs and short-term projects to opportunities for internal growth. Here, you’ll be part of a culture that empowers you to reach your goals and prioritize your wellbeing every step of the way. 


Already Working @Teva?


Make sure to apply through our internal career site on Twist—your one-stop shop for career development


Teva’s Equal Employment Opportunity Commitment


Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.   


 


Please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. Request a reasonable accommodation by sending an email to disabilityassistance@tevapharm.com with the nature of your request and your contact information. Only inquiries concerning a request for a reasonable accommodation will be responded to from this email address.  


Important notice to Employment Agencies - Please Read Carefully  


Teva Pharmaceuticals USA does not accept unsolicited assistance from agencies for employment opportunities.  All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 
EOE including disability/veteran

About the Company

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Teva Pharmaceuticals

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