Senior Supervisor, Quality Control

Abbott

California

JOB DETAILS
SKILLS
Benchmarking, Business Operations, Cardiac Monitoring, Career Development, Communication Skills, Conflict Resolution, Corrective Action, Cross-Functional, Current Good Manufacturing Practice (cGMP), Customer Conversion, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Data Collection, Develop and Maintain Customers, Diversity, Documentation, EEO Regulations, English Law, Equipment Maintenance/Repair, Facebook, Health Plan, Healthcare, Human Resources Management, International Health, Interpersonal Skills, Keyboards, Leadership, Maintain Compliance, Manufacturing/Industrial Processes, Medical Diagnosis, Medical Equipment, Medical Products, People Management, Performance Analysis, Performance Management, Performance Metrics, Performance Reviews, Preferred Provider Organization (PPO), Problem Solving Skills, Product Management, Product Support, Quality Control, Quality Management, Quality Metrics, Regulations, Resource Management, Retirement Plan, Safety Standards, Safety/Work Safety, Set Goals, Staff Motivation, Strategic Planning, Team Lead/Manager, Team Player, Time Management, Tuition Reimbursement, Twitter, Workplace Issues
LOCATION
California
POSTED
30+ days ago
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

MAIN PURPOSE OF THE ROLE

The Senior Quality Supervisor is the primary person responsible for a specific shift, or a significant and permanent project (in addition to normal quality control supervisor responsibilities) that is either cross-functional in nature or impacts multiple areas (i.e., crews, business units, sites). The Sr. Quality Supervisor is responsible for the performance of his or her team and meeting any assigned project timelines and objectives. Keys to success include proper management of product support while ensuring quality and compliance of employees/equipment, promotion of a safe and positive work environment, constant pursuit of business excellence initiatives, successful management and development of direct reports and achieving results through cross-functional relationships (i.e., Management, Engineering, Production, Equipment, Materials). The Sr. Quality Supervisor will generate improvements through innovative ideas and execution while meeting daily production / operational/department demands.
MAIN RESPONSIBILITIES
  • Responsible for implementing and maintaining effectiveness of the quality system by ensuring quality/compliance of manufacturing / production processes.
  • Pro-actively seek ways to maintain and improve quality standards.
  • Use objective and quantifiable measures to decrease safety incidents and to increase quality and performance.
  • Promote a safe work environment by ensuring the highest standards in employee safety.
  • Supervise, train, and develop nonexempt personnel.
  • Develop goals / objectives for all assigned personnel. Monitor employees' performance against goals, provide performance feedback. Write and conduct development plans / performance appraisals. Manage employee HR issues.
  • Manage and assign resources to address business needs, including staffing levels, overtime needs and project support.
  • Provide leadership for the team and appropriately address quality, production and safety needs effectively.
  • Be responsible for overall equipment performance & maintain equipment downtime to an acceptable level.
  • Support equipment upgrades/new installations.
  • Responsible for meeting daily production goals. Proactively seek ways to support the customer (i.e., working with engineering to find alternative resolutions that to issues, while maintaining compliance, without stopping production).
  • Work as a liaison between functional departments to assist in resolving issues.
  • Promote communication and teamwork across shifts /crews/sites as applicable.
  • Provide support for compliance investigations. resolve corrective actions.
  • Responsible for motivating all assigned personnel to ensure that all applicable documentation is within compliance of procedures and guidelines.
  • Ensure all assigned personnel are in personal training compliance and unique training needs of the group are met.
  • Participate in plant Safety, Quality and Operations meetings.
  • Assist / support other functions as needed.

QUALIFICATIONS
Education
Education LevelMajor/Field of StudyorEquivalent
Bachelors Degree (± 16 years)Engineering / Business /Operations degree preferred or an equivalent combination of education and work experience.

Experience/Background
ExperienceExperience Details
  • Minimum 5 yearsRelated work experience.
  • Knowledge of applicable regulations and standards affecting the manufacture of Medical Devices (i.e., cGMPs and CFRs). Industry / supervisory experience and direct exposure toOperations desired.
  • Has understanding of operations standards within multiple areas and documentation. Hasunderstanding of safety, quality, and performance goals and has the ability to execute ongoals. Must be able to lead and motivate people to ensure safety, quality and performance.Ability to make decisions with sound judgment and execute on such decisions withquantifiable results. Ability to make difficult decisions within a time-sensitive environment.Ability to find solutions to difficult problems and/or the ability to find resources to solve suchproblems. Able to confront and resolve conflict and lead efforts to resolve critical situations.Uses good judgment to make sound decisions. This position requires a high level ofadaptability, flexibility, clear direction and creative decision-making in a highly challengingenvironment.
  • Drive for Results: Collaboratively set realistic, challenging, measurable goals and timetables. Keep self and others focused on key performance indicators. Be willing to adjust goals to meet changing business needs. Set short-term objectives that drive toward longer-term goals or strategies. Monitor or adjust activities to meet objectives. Stay with a position or a plan of action until the desired objective is achieved. Support staff with the necessary resources to achieve goals. Hold self and others accountable for delivering high quality results. Regularly evaluate self and team on goal attainment, process used to achieve goals and competitive benchmarks
  • Set Vision and Strategy: Understand trends, their implication and opportunities, in the global environment (customer, technical, health care, regulatory, etc.); Gather information from multiple sources including customers, peers, staff and external experts. Assess information with a global perspective, identifying opportunities and threats and developing long-term strategies to respond. Balance opportunities, resources and investments to maximize Abbott’s growth. Maintain a strong customer focus. Link the customer needs and market place conditions. Develop strategies that convert customer requirements into products and services. Identify and capitalize upon opportunities to create value from cross-division capabilities.
  • Adaptability: Maintain effectiveness in continually changing work environment. Adjustquickly to work within new work structures, processes, requirements or cultures. Treatchange and new situations as opportunities for learning or growth. Speak positively aboutchange to others. Modify behavior to deal effectively with changes in the workenvironment. Try new approaches for new situations and respond to change usingeffective behaviors. Reprioritize to meet schedule demands. Confront and resolve conflict and lead efforts to resolve critical situations.
  • Teamwork: Work effectively with others to accomplish a common goal. Maintain good working relationships and deal with conflict in a productive way. Provide feedback to others on the team and exhibit strong interpersonal / communication skills. Demonstrate leadership ability and a successful history of accomplishing tasks through the efforts of others. Provide clear direction while exercising good business judgment to support creative decisions in a fast paced environment that requires flexibility to respond to ongoing changes and challenges. Innovation: Generate innovative solutions in work situations; try different and novel ways to deal with work problems and opportunities. Identify alternative ways to view or definite problems. Use many diverse sources for ideas and inspiration. Target areas for innovation and consider many solutions.​

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

     

The base pay for this position is

$90,000.00 – $180,000.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Operations Quality

     

DIVISION:

CRM Cardiac Rhythm Management

        

LOCATION:

United States > Sylmar : 15900 Valley View Court

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 10 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

About the Company

A

Abbott

At Abbott, we are enthusiastic, energetic and committed to doing great work every day. Our employees are passionate about helping to translate science into lasting contributions to health care and the health of people worldwide. At the heart of our organization is our "Promise for Life"—a statement that embodies our company's commitment to employees, shareholders, local communities and the people who depend on our company and products to live healthier lives.

Vital to our promise is the speed in which we act, respond and deliver. As Abbott employees, we are ready to meet change and challenges head-on. As a result, we are a company that adapts quickly, and through our passion for innovation we are able to continually create a pipeline of products that help improve the length and quality of life around the world.

We are proud of our rich, more than 120-year history. We continue to be driven to advance leading-edge science and technologies, support diversity, focus on exceptional performance and earn the trust of those we serve.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1910
WEBSITE
http://www.abbott.com/