Senior Supervisor, Residential Services

People

Buffalo, New York

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JOB DETAILS

SKILLS

CPR Certification, Communication Skills, Crisis Intervention, Driver's License, Employee Retention, Financial Management, Healthcare Quality, Human Resources, Information Technology & Information Systems, Interpersonal Skills, Leadership, Lift/Move 35 Pounds, Medical Office Administration, Medications, Organizational Skills, Patient Care, People Management, Physical Demands, Program Planning, Property Management, Quality Management, Quality of Care, Record Keeping, Registered Nurse (RN), Regulations, Regulatory Requirements, Secure Communications Interoperability Protocol (SCIP), Staff Development, Time Management

LOCATION

Buffalo, New York

POSTED

5 days ago

Pay Rate: $27.00-$32.17

Shift: Varies

As a member of management team provides oversight and leadership to residential programs. Collaborates with and provides direction and supervision to Medical Coordinator and Direct Care staff to ensure quality direct services are provided to the people we serve in accordance with the agencies mission. Supports the Mission of Residential Services which is committed to providing a continuum of residential settings, creating a safe and functional living environment for all persons served. Through collaboration, people are empowered to become full and active members of their community and to make decisions affecting (or reflecting) how they choose to live their lives.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Ensure residential program is of high quality and following regulatory requirements and prepared for external reviews and surveys. Including adherence to HCBS guidelines and home-like environment.

• Maintains knowledge of program support area needs (human resources, recruitment, training, information technology, property management, etc.) for communicating needs as appropriate

• Ensures high quality medical care and support is being provided in conjunction with medical coordinator and RN

• Responsible for appropriate staffing activities including the selection, supervision, and retention of staff to meet individuals’ needs and service requirements.

• Responsible for the training and on-going development of staff to ensure and improve quality of care

• Ensures appropriate, effective, and timely communication across all program settings.

• Assumes leadership role in the development and sustenance of positive interpersonal relationships and liaisons with person served, families, advocates, employees, the surrounding community/neighborhood

• Responsible for fiscal management duties to ensure sound fiscal accountability within the sites and person served accounts. Ensure that audits are completed of personal accounts twice monthly.

• Coordinates placements and ensures pre-admission requirements are met for each new person entering the program. Ensure each person has an appropriately developed person centered plan.

• Ensures efficient, confidential and comprehensive record keeping as mandated for person served and staff related activities/incidents and site maintenance.

• In addition to your normal schedule, you are expected as your duties require to be on site during evenings, overnights, and weekends.

• Is available 24 hours per day for emergencies at sites.

• Participates or chairs agency committees, meetings, and training as required

• Responsible for adherence to the Senior Residential Manual

• Complies with all agency policy and procedures

• Other duties as assigned

MINIMUM QUALIFICATIONS:

• Associates degree in Human Services or related area and 1 year of experience, or equivalent combination of education and experience.

• Completion of and/or enrollment in agency Management Training.

• Valid Driver’s License that meets agency policy.

• Lifting requirement of 35 lbs.

• Physical agility and ability to react to emergency situations, including maintaining Strategies for Crisis Intervention and Prevention (SCIP-R) certification as per regulatory guidelines.

• CPR certification.

• Medication Certification required.

• Ability to meet physical requirements of the position when performing the following:

standing, walking, sitting, bending, stooping, squatting, kneeling and climbing.

• Ability to lift and transfer individuals manually and mechanically as required by prescribed program/plan.

• Ability to effectively respond to common inquiries or complaints from individuals, staff, regulatory agencies or members of the community.

SUPERVISORY RESPONSIBILITIES:

Responsible for the supervision and development of Direct Care staff.

Why People Inc.?

When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives, on-demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the regions most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one-on-one with people who have disabilities and helping them in all aspects of daily life takes someone who’s dedicated, caring and compassionate – that’s how we treat our employees.

About the Company

People

People Inc. is Western New York's leading non-profit human services agency. Through a variety of services including residential, employment, community outreach, health care and recreation programs, we help seniors, families and people with disabilities live more healthy, independent and productive lives.

Our History

In 1970, a small group of parents and professionals joined together to address the needs of individuals with intellectual disabilities and formed what would grow to become People Inc. The agency expanded its mission to include a wider variety of services to address the needs of people with developmental disabilities and disabling conditions, as well as the general public. Over the years, People Inc. has grown greatly in numbers of populations served, spectrum of services, geographic locations, and number of sites.

Our Vision

People Inc. is working toward a future where all persons whose needs limit their integration into the community can reach their highest level of human potential as responsible members of society. It is hoped that these individuals will, to their potential, be contributing and active members in their communities, enjoying the greatest possible degree of independence and acceptance, in all aspects of their lives.

Our Mission

People Inc. exists so that individuals with disabling conditions or other special needs have the supports they need to participate and succeed in an accepting society.

Our Values

Improving lives, respect, integrity, relentless pursuit of excellence, flexibility and creativity

COMPANY SIZE

2,500 to 4,999 employees

INDUSTRY

Nonprofit Charitable Organizations

WEBSITE

http://www.people-inc.org/careers

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