Senior Supply Chain Analyst - Service Delivery

Responsibilities:

Position Responsibilities:

• Lead analysis of complex business problems and support implementation of supply chain solutions 
• Translate business requirements into system and process outcomes 
• Own end-to-end delivery of initiatives
• Lead process improvement initiatives across systems, processes, and users 
• Drive adoption of system capabilities 
• Support KPI performance and improvement planning
• Other projects or duties as assigned

Qualifications:

Required Education and Experience:

• Bachelor’s Degree in Supply Chain, Business, Engineering, Information Systems, or related discipline and 2 plus years of experience in supply chain operations, supply chain systems, or supply chain analytics or High School Diploma/General Education Degree (GED) and 5 plus years of specific experience
• Strong working knowledge of supply chain processes (e.g., demand planning, replenishment, inventory management, order management, or logistics)
• Experience working with supply chain or enterprise systems (e.g., planning systems, ERP, CRM, or similar platforms supporting supply chain operations)
• Proven ability to lead issue resolution, including coordinating with business stakeholders, IT teams, and application owners
• Experience managing change control, testing (UAT), and production support activities

Preferred Education and Experience:

• Master’s Degree
• Proficient in process mapping and use of process mapping tools (Vision, SmartDraw, Lucidchart, Tallyfy, etc.)
• Experience with Salesforce Service Cloud or other Salesforce applications
• Experience with Supply Chain Planning applications
• Working knowledge of Power BI, Tableau or other reporting solution
• Understanding of Project Management methodologies (Agile, Waterfall, Scrum, Kanban, Lean, Critical Path Method (CPM) or PRINCE2)

Benefits: At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings. Equal Opportunity Employee & Physical Demands: Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments. Background Check and Drug Screening: Offers of employment are contingent upon successful completion of a background check and drug screening. Pay Transparency: Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.