ERP Senior System Administrator
Position Overview
We are seeking an experienced Senior System Administrator to manage, optimize and secure our Epicor/Kinetic ERP environment and related systems. This role is responsible for day-to-day administration, reporting and integrations, supporting manufacturing operations, implementing and maintaining BPMS workflows, and ensuring high availability and performance of ERP services. The ideal candidate combines deep technical expertise (Epicor/Kinetic, BAQs, SSRS, SQL) with a practical understanding of manufacturing processes and strong stakeholder communication skills.
Key Responsibilities
- Administer and maintain Epicor/Kinetic ERP systems, including configuration, user management, security and performance tuning.
- Develop, optimize and maintain BAQs, dashboards and SSRS reports to meet business and manufacturing reporting needs.
- Design, implement and support BPMS workflows and process automation tied to ERP transactions and manufacturing operations.
- Perform SQL Server administration and T-SQL development for data extraction, reporting, performance troubleshooting and backups.
- Lead ERP upgrades, patching, testing and release activities, including rollback planning and coordination with stakeholders.
- Troubleshoot and resolve application, database and integration issues; provide on-call support for critical incidents and after-hours maintenance when required.
- Manage integrations between ERP and external systems (APIs, middleware, EDI), ensuring data integrity and reliable message flows.
- Collaborate with manufacturing, production planning and operations teams to translate business requirements into system configurations and process improvements.
- Document system configurations, procedures, runbooks and operational knowledge; deliver training and knowledge transfer to end users and support teams.
- Work with vendors and third-party consultants for specialized support, licensing, and implementation tasks; oversee contractor deliverables and escalation paths.
- Monitor system health, security, and compliance; implement best practices for access control, patch management and disaster recovery readiness.
Qualifications
- Bachelors degree in Computer Science, Information Systems, Engineering or related field, or equivalent experience.
- 5+ years of hands-on ERP administration experience, preferably with Epicor/Kinetic in a manufacturing environment.
- Proven experience building and maintaining BAQs and developing SSRS reports.
- Practical experience with BPMS or workflow automation tools tied to ERP processes.
- Strong SQL Server skills, including database administration, performance tuning, backup/recovery and T-SQL development.
- Experience with system integrations (REST/SOAP APIs, middleware, EDI) and troubleshooting cross-system data flows.
- Familiarity with manufacturing concepts (MRP, shop floor control, production scheduling) and how they map to ERP functionality.
- Strong analytical and problem-solving skills, with a track record of diagnosing complex application and database issues.
- Excellent communication and stakeholder management skills; comfortable working across IT, operations and executive teams.
- Relevant certifications (Epicor, Microsoft SQL Server, ITIL) are a plus; willingness to participate in occasional after-hours maintenance and on-call rotation.
Benefits
- Health
- Dental
- Vision
- Paid time off
- Life Insurance
- 401(k)
- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 08/18/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Everforth CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter . Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
Salary
$120000 - $140000 USD per year