Senior System Administrator Client: Federal Bureau of Investigation (FBI)Location: Remote U.S. - Must be available to travel to the CJIS facility in Clarksburg, WV for equipment pickup and in-person meetings as neededSalary: $120,000 annually on W2 + benefitsEmployment Type: Full-TimeClearance: Active Secret or above requiredCitizenship: U.S. Citizen RequiredKeywordsSenior System Administrator • AWS • AWS GovCloud • AWS Connect • Amazon Connect • Linux • EC2 • S3 • IAM • CloudWatch • CloudTrail • Splunk • AWS Lex • AWS Lambda • Contact Lens • CloudFormation • Terraform • Ansible • VPC • Security Groups • Load Balancing • NIST 800-53 • FedRAMP • CJIS • System Hardening • Encryption • MFA • Infrastructure as Code • DevSecOps • CI/CD • JIRA • Confluence • SAFe • Telecommunications • On-Call Position OverviewFathom Management is seeking an experienced Senior System Administrator to support the FBI CJIS telecommunications environment.The successful candidate will bring strong hands-on Linux system administration and AWS cloud infrastructure experience, with particular emphasis on AWS Connect and cloud-hosted telecommunications services. This position supports mission-critical communication infrastructure requiring high availability, security, monitoring, automation, and rapid incident response.Candidates should be comfortable working in secure government cloud environments and independently supporting production infrastructure with minimal supervision. Candidate Verification NoticeFor your protection and ours, Fathom Management conducts a brief candidate verification at the beginning of the screening process. Because we support State and Federal Government clients, this verification helps protect your identity, résumé, and application from unauthorized use and confirms that we are speaking directly with the individual who applied for the position.You may be asked to provide a photo of a government-issued identification document as part of this verification. Video verification may also be required.Identification is used solely for candidate verification and will be handled in accordance with Fathom Management's privacy and security practices. Current Technical Architecture ExperienceCandidates must demonstrate recent hands-on experience with cloud infrastructure and telecommunications environments, including:AWS Connect administration and telecommunications workloadsAWS GovCloud or comparable secure AWS environmentsLinux-based EC2 infrastructureAWS IAM, VPC, security groups, routing, and load balancingAWS S3 and cloud backup/recoveryCloudWatch, CloudTrail, and Splunk monitoringAWS Lex and Lambda integrationsContact LensInfrastructure-as-Code using CloudFormation, Terraform, or AnsibleSystem hardening, encryption, MFA, and cloud security controlsDevSecOps and CI/CD environments Required QualificationsEducationBachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline preferred.Equivalent professional experience may be considered where applicable.Experience7+ years of Linux system administration experience.3+ years of hands-on AWS cloud infrastructure experience.Hands-on experience administering AWS infrastructure in enterprise or secure environments.Strong experience with AWS Connect operations and telecommunications workloads.Experience with AWS EC2, S3, IAM, CloudWatch, and CloudFormation.Experience with AWS networking, including VPCs, routing tables, security groups, and load balancing.Hands-on Infrastructure-as-Code experience using Ansible, Terraform, or CloudFormation.Experience supporting production infrastructure, monitoring, troubleshooting, patching, and incident response.Experience with secure backup and recovery processes.Security & Cloud OperationsKnowledge of cloud security best practices.Experience with system hardening, encryption, IAM, network security, and MFA.Knowledge of NIST 800-53 and FedRAMP-aligned security controls.Experience supporting secure or regulated environments.Ability to participate in an on-call rotation for service-impacting incidents.Strong troubleshooting and production operations skills.Clearance & LocationActive Secret clearance or higher required.Must be a U.S. Citizen.Must be available to travel to the FBI CJIS facility in Clarksburg, WV for equipment pickup and in-person meetings as required.Preferred QualificationsAWS GovCloud experience.Direct FBI, CJIS, or Federal Government experience.Advanced AWS Connect experience.AWS Contact Lens experience.AWS Lex/Lambda integration experience.Experience configuring AWS Connect call flows.Experience with Splunk.Experience with CloudFormation, Terraform, and/or Ansible.Experience supporting telecommunications or contact-center infrastructure.Experience with JIRA and Confluence.Experience working in SAFe Agile environments.Experience supporting CI/CD and DevSecOps pipelines. Key ResponsibilitiesAdminister and support cloud-native infrastructure powering FBI CJIS telecommunications systems.Provision, configure, monitor, patch, and troubleshoot Linux-based AWS infrastructure.Administer AWS Connect telecommunications workloads and maintain availability, security, and performance.Configure and support AWS Connect call flows and related services.Support AWS Lex and Lambda integrations where applicable.Monitor infrastructure using CloudWatch, CloudTrail, and Splunk.Diagnose and resolve production infrastructure and telecommunications issues.Implement system hardening, encryption, IAM roles, security groups, network policies, and MFA.Support VPC, routing, security group, and load-balancing configurations.Automate infrastructure provisioning and configuration using CloudFormation, Terraform, or Ansible.Support secure backup and recovery processes.Contribute to CI/CD and DevSecOps activities.Maintain operational and technical documentation.Participate in SAFe Agile ceremonies, including planning, stand-ups, retrospectives, and system demonstrations.Participate in an on-call rotation and respond rapidly to service-impacting incidents.Collaborate with developers, cloud engineers, security personnel, and government stakeholders. What Makes Someone SuccessfulThe successful candidate will be:Hands-on and technically capableStrong in Linux and AWS infrastructureExperienced with AWS Connect and telecommunicationsSecurity-minded and comfortable in regulated environmentsStrong at production troubleshooting and incident responseComfortable automating infrastructureAble to work independently with minimal supervisionDetail-orientedComfortable participating in an on-call environmentAble to communicate effectively with technical and government stakeholders Benefits OverviewFathom Management offers full-time employees a comprehensive and competitive benefits package, including:Paid vacation, sick leave, and holidaysMedical, dental, and vision insuranceLife insuranceShort- and long-term disability insurance401(k) retirement plan with company match and immediate vestingMilitary leaveProfessional training and developmentTuition reimbursementEmployee wellness programCommuter benefitsAnd moreEqual Employment OpportunityFathom Management is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. All employment decisions are made without regard to race, color, religion, creed, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.