1st Level Support, 2nd Level Support, Administrative Skills, ArcGIS, Bentley MicroStation, CADD (Computer-Aided Design and Drafting), CompTIA - Computing Technology Industry Association, CompTIA A+, CompTIA Network+, Computer Workstations, Customer Support/Service, Desktop Administration, Desktop PC, Desktop Virtualization, Diversity, Engineering, Engineering Software, Geographic Information Systems (GIS), Laptop PC, License Management, Licensing, MCP - Microsoft Certified Professional, Maintenance - Pool, Microsoft Certifications, Microsoft Office, Microsoft Product Family, Microsoft Windows Operating System, Operating Systems, Peripheral Hardware, Photogrammetry, Plotters, Printers, Problem Solving Skills, Product Support, Project Management Software, Project Planning, Software Administration, Software Configuration Management, Software Design, Software Installation, Systems Administration/Management, Technical/Engineering Design, Testing, Vendor/Supplier Licensing