Senior Systems Analyst, Enterprise Imaging
St. Luke's University Health Network
- Allentown, PA
- 30+ days ago
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Skills
- Business Supportunmatched
- Clinical Information Systemsunmatched
- Customer Service Systemsunmatched
- Customer Support/Serviceunmatched
- Database Administrationunmatched
- Desktop Hardwareunmatched
- Digital Imaging and Communications in Medicine (DICOM)unmatched
- Equipment Maintenance/Repairunmatched
- Hardware Administrationunmatched
- Hardware Installationunmatched
- Healthcareunmatched
- Healthcare Providersunmatched
- Information Technology & Information Systemsunmatched
- Manual Dexterityunmatched
- Medical Recordsunmatched
- Modalityunmatched
- Network Routersunmatched
- Nursingunmatched
- Picture Archiving and Communication System (PACS)unmatched
- Problem Solving Skillsunmatched
- Radiology Information System (RIS)unmatched
- Software Administrationunmatched
- Software Upgradesunmatched
- System Testunmatched
- Systems Administration/Managementunmatched
- Systems Analysisunmatched
- Training/Teachingunmatched
- Vendor/Supplier Planningunmatched
- Vendor/Supplier Relationsunmatched
- Voice Applicationsunmatched
- Workstation Hardwareunmatched
Description
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Senior Systems Analyst, Enterprise Imaging is responsible for the development, support and maintenance of applications utilized to support the business and clinical objectives of the organization. Responsibilities include hardware and application support, VNA and Enterprise Imaging applications integrations, DICOM routers, voice dictations and other Imaging IT applications.
JOB DUTIES AND RESPONSIBILITIES:
Hardware and software support: The role involves desktop and hardware support, VNA and enterprise imaging integrations, DICOM router, voice dictation systems, and other Imaging IT applications
System monitoring and problem solving: The role requires daily monitoring of information systems and modality systems, notifying and working with vendors to solve problems, and providing downtime solutions
User management and training: The role involves adding, changing, and deleting users, granting appropriate permissions and profiles, correcting studies and patient information, and developing and providing user training
System configuration and upgrades: The role entails installing and setting up workstation hardware, planning and coordinating with vendors to add modality connections and software upgrades, and installing and maintaining other applications
Customer service and communication: The role requires dealing with clients by phone, email, or face to face, responding to inquiries and complaints, establishing, and owning vendor relationships, and working and running small project
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time. Requires crouching, kneeling, and lifting of objects weighing up to 60 pounds, pushing objects weighing up to 80 pounds. Requires hand and finger dexterity to perform repairs of small equipment and to use computer equipment. Seeing as it relates to general, near, color, and peripheral vision. Hearing as it relates to normal and telephone conversations.
EDUCATION:
Bachelor's degree in a related area and/or equivalent experience/training/certification (such as CIIP).
TRAINING AND EXPERIENCE:
Minimum of 3 years of experience in Imaging IT. Through knowledge of operations of and related Imaging IT applications (PACS, RIS, VNA, post-processing applications, hardware, etc). Proven fluency and skills in relevant hardware, software, and/or database administration, including development, implementation, maintenance, user support, and system testing and evaluation. Working knowledge of clinical applications systems and functions, including development, implementation, user support, maintenance, and system testing and evaluation.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer.
Numbers & Facts
| Location | Allentown, PA |
| Industry | Healthcare Services |
| Company Size | 5,000 to 9,999 employees |
About Company
St. Luke's University Health Network is a regional network of hospitals, physicians and other related organizations providing care primarily in Lehigh, Northampton, Monroe, Carbon, Schuylkill, Bucks, Montgomery and Berks counties in Pennsylvania and Warren County in New Jersey.
The Network provides services at more than 150 sites. St. Luke's University Health Network is comprised of six hospital sites. The Network includes:
- More than 80 owned physician-practice sites
- 300 employed primary care/specialist physicians
- Various outpatient testing and service facilities
- Home health
- Hospice services (inpatient and outpatient)
- Largest ambulance provider in Bucks County and second largest in Lehigh County
- Other related organizations
- 57,500+ annual admissions
- 195,000 annual emergency room visits
- 1,325 physicians on the Medical Staff (96 percent board-certified)
- 8,600+ employees
- More than 1,350 volunteers
Areas of exceptional medical expertise include:
- Level 1 Adult Trauma Center: fully accredited by Pennsylvania Trauma Systems Foundation; 2,400+ annual trauma cases; St. Luke's 1.75 percent mortality rate represents top decile performance, significantly better than peer group as measured by National Trauma Data Bank of the American College of Surgeons; aeromedical transport services
- Oncology: first and only cancer program in Pennsylvania to receive American College of Surgeons' highest quality recognition for three consecutive years; only Pennsylvania program to receive award in 2010; region's only fellowship-trained surgical oncologists; advanced programs for melanoma (internationally recognized melanoma investigator), lung, breast, prostate, gynecologic and gastrointestinal cancers and tumors of the brain and spine
- Cardiology and Cardiovascular Surgery: multiple-year recipient of highest rating for cardiac bypass surgery, represents top decile performance achieved by only 10 percent of U.S. hospitals (Society for Thoracic Surgery); region's first Joint Commission certified Heart Failure Program; comprehensive surgical services excluding heart transplants
- Neuroscience: accredited Stroke Center; additional Centers of Excellence include: Balance Center, Headache Center, Memory Disorders Center, Multiple Sclerosis Center, Sleep Disorders Center
- Orthopaedics: advanced expertise in total joint replacement and reconstruction, computer-assisted minimally invasive surgery, primary and reconstructive surgery of the spine, sports injuries, diseases and conditions of the hand and elbow, traumatic injuries
- Women's/Children's Health: high-risk pregnancy; the region’s busiest obstetrical service; two neonatal intensive care units; pediatric specialty care provided by St. Christopher's Hospital for Children.
- Robotic/Minimally Invasive Surgery: one of the nation's most experienced robotic surgical teams
- Radiology: designated international General Electric Healthcare Show Site for imaging technology; designated Breast Imaging Center of Excellence by American College of Radiology
- Bariatric Surgery: designated Center of Excellence by American Society for Metabolic and Bariatric Surgery and Surgical Review Corporation
St. Luke's offers an exceptional benefit plan for employees. Our values are reflected in all we do for patients, each other and the community:
Pride - We take pride in our accomplishments and in our organization.
Caring - We show consideration for others and their feelings. We treat others as we want to be treated.
Respect - We recognize the value, diversity and importance of each other, those we serve and the organization.
Accountability - We are responsible to make decisions and solve problems in a timely and effective manner.
Flexibility - We adapt to the changing needs and expectations of those we serve.
Teamwork - We work together to improve quality.
The mission of St. Luke's University Health Network is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.