Senior Systems Development Manager, AWS Trust & Safety

Amazon Web Services (AWS) is built on the core principles of security, privacy, compliance, and transparency, which form the foundation of our trusted cloud infrastructure. We are seeking individuals who are dedicated to upholding these principles daily.

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Are you interested in leading the development of systems that safeguard AWS customers and their data from evolving threats? The AWS Trust & Safety (T&S) team is seeking a Senior System Development Manager to lead a new engineering function and help shape the future of trust and safety at scale.

As the Sr. System Development Manager, you"ll lead and grow an engineering function focused on building scalable systems that improve efficiency of response and protect AWS from known and emerging abuse threats. You"ll be responsible for setting direction, hiring and developing top talent, and partnering across the company to deliver durable technical solutions in a fast-moving environment.

Key job responsibilities

Key Responsibilities

Build and scale high-performing engineering teams focused on threat response, automation, and resilience

Own technical strategy and execution across multiple workstreams, delivering measurable outcomes against team goals

Collaborate with stakeholders across T&S, Security, and Product to translate safety needs into sustainable technical solutions

Accelerate the adoption of GenAI, machine learning, and automation to reduce manual toil and improve detection accuracy

Take ownership of existing critical services and ensure their long-term reliability, scalability, and operational excellence

Drive cross-functional alignment across engineering, security, operations, and leadership stakeholders

Establish engineering best practices, mechanisms for scale, and a culture of high ownership and technical excellence from the ground up

Define and track key metrics to measure team impact, system health, and threat-response effectiveness

A day in the life

About the Team

AWS Trust & Safety is responsible for protecting AWS infrastructure and customers from abuse, fraud, and illegal content. We operate at massive scale - responding to threats across the full breadth of AWS services - and are investing in next-generation engineering capabilities to stay ahead of evolving risks.

This role sits at the center of that investment: building the engineering function that will define how T&S detects, responds to, and prevents abuse for years to come.

We value builders who thrive in ambiguity, default to action, and are energized by the opportunity to create something new with real-world impact.

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.