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Senior Tax & Accounting Customer Success Leader

Wolters Kluwer

  • Coppell, TX
  • 2 days ago
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    Skills

    • Analysis Skillsunmatched
    • Customer Relationsunmatched
    • Customer Retention/Renewalunmatched
    • Health Planunmatched
    • Onboardingunmatched
    • Product Positioningunmatched
    • Tax Accountingunmatched

    Description

    Wolters Kluwer is seeking a Senior Customer Success Specialist to join its Tax and Accounting division. In this role, you'll take ownership of customer relationships throughout the lifecycle, from onboarding to renewal, ensuring clients achieve meaningful outcomes with our products. The position requires strong analytical skills, experience in customer-facing roles, and familiarity with Tax and Accounting concepts.The ideal candidate has a bachelor's degree and over 4 years of relevant experience. Benefits include competitive health plans, 401(k), and paid parental leave.#J-18808-Ljbffr

    Numbers & Facts

    LocationCoppell, TX
    IndustryComputer/IT Services
    Company Size10,000 employees or more
    Year Founded1836
    Websitehttp://wolterskluwer.com/

    About Company

    At Wolters Kluwer, we excel at creating content solutions for use in a professional context in the fields of health, corporate services, finance, tax, accounting, law, regulation, and education. We are professionals serving professionals and are committed to delivering essential content, software, and services to help our customers make their most critical business decisions. Utilizing the latest in information technology, we ensure that our customers have the solutions they need, when they need them, and in the media best suited to their requirements. When we achieve this, we deliver on our goal of being the market leader in content in context.

    Partners in Innovation
    Wolters Kluwer professionals are continuously engaged in an ongoing exchange of expertise and ideas with our customers about their work. This partnership in innovation is at the heart of meeting our commitment to the lawyers, doctors, nurses, tax advisors, teachers, and business executives we serve. Knowledge of their professional workflows and the ability to apply emerging technologies to make them more efficient and productive are at the heart of this partnership.

    Leading Positions and Brands
    Strong market positions are very important to our business strategies at Wolters Kluwer, and we value the leading positions we hold in most of our markets. Across all of our markets, we own strong, enduring brands in North America such as Adis International, Aspen Publishers, Bankers Systems, CCH, ClineGuide, CT Corporation, Kluwer, Facts & Comparisons, IFI Claims, Lippincott Williams & Wilkins, Loislaw, Medi-Span, Ovid Technologiesand Skolar. These brands have promised and delivered high quality information for decades, and we are committed to continuing to do everything necessary to earn, retain, and expand leadership positions in our selected markets.

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