Senior Tax Analyst
Seattle Office / New York Office
G&A - 14001 - Finance /
Permanent Full Time Employee /
Hybrid
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Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you'll join a company in motion. We're ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here.
We are looking for a hands-on Senior Tax Analyst to join our tax department and take ownership of day-to-day tax operations across both income tax and indirect tax functions. This is a high-visibility, high-impact role where you will work directly with the Senior Director of Tax, leadership and manage internal relationships across teams and with outside advisors. The ideal candidate is someone who thrives in a lean environment, takes initiative, and can operate independently across a broad range of tax matters.
Key Responsibilities
Income Tax
Prepare and/or review federal and state income tax returns, including coordinating with outside advisors
Support the global quarterly and annual tax provision process and maintain tax basis schedules
Monitor and research changes in tax law and assess impact on the company
Manage tax notices, audits, and correspondence with federal and state authorities
Indirect Tax
Oversee sales and use tax, telecommunications compliance across all jurisdictions, including filing or coordinating filings with advisors
Manage exemption certificate tracking and renewal
Support nexus reviews and registration in new states as the business grows
Assist with any VAT, GST or cross-border tax matters as applicable
General
Serve as the primary day-to-day contact for outside tax advisors and consultants, ensuring timely and accurate deliverables
Maintain the tax compliance calendar and ensure all deadlines are met
Support internal stakeholders (finance, legal, operations) with tax-related questions
Identify and implement process improvements across the tax function
What We're Looking For
Bachelor's degree in Accounting, Finance, or related field; CPA or MST preferred
4-7 years of tax experience, with exposure to both income tax, indirect tax and international tax
Prior experience in public accounting and/or a corporate tax department
Comfortable working independently in a lean, fast-paced environment
Strong project management skills and ability to manage multiple deadlines
Experience managing or coordinating with outside tax advisors is a plus
Proficiency in tax software and ERP systems (e.g., NetSuite, Avalara)
$90,000 - $120,000 a year
This is not including an annual bonus and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.
Why join us?
Key moment to join Aircall in terms of growth and opportunities
️ Our people matter, work-life balance is important at Aircall
Fast-learning environment, entrepreneurial and strong team spirit
45+ Nationalities: cosmopolite & multi-cultural mindset
Competitive salary package & benefits
Medical, dental, and vision insurance is 100% covered
401k plan with company matching!
️ Unlimited PTO - take the time you need to come to work feeling great!
️ Wellness, internet, and childcare reimbursements
Generous parental leave policy
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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