Okta seeks Senior Technical Account Manager in Bellevue, Washington. Provide customers with strategic technical guidance over the comprehensive suite of products and features available. Act as a technical expert for how business solutions translate to business value. Understand hybrid scenarios that capitalize on Auth0's ability to manage authentication, authorization, and lifecycle management capabilities for consumer SaaS, business-to-consumer (B2C), and general CIAM applications. Fully own the account management function as an Auth0 Technical Account Manager, on both the business and the technical sides. Advise customers on best practices and product adoption in a post-sales capacity. Be comfortable with a number of personas, including but not limited to, CISO, Product Owner, CMO, developer, etc., with an account portfolio of strategic accounts. Have a deep interest in the security space and where the industry is headed, particularly from a CIAM perspective. Earn customer trust by understanding their goals and use cases, and recommend best practices relating to process changes, product adoption, configuration, and additional features to meet requirements. Maintain focus on increasing subscription adoption, customer satisfaction, and retention. Review customer architectures and Auth0 configurations to ensure they are enhancing security posture and capturing ROI as Auth0 releases new features and functionality. Establish strong personal relationships on key accounts with decision-makers and stakeholders. Establish strong relationships internally, as part of a larger collaborative team. Participate in content creation for both internal and external enablement of staff and customers. Position requires 15% domestic travel. May telecommute.
Job requirements: Bachelor's degree in Computer Science, Computer Engineering, or related field and followed by 7 years of progressive, postbaccalaureate experience in job offered or in an analytics-related occupation.
Job ID #: 04-1003
To apply, you must send resume and reference Job ID# to Julianna Ortiz at submitresume@okta.com
Below is the base salary range for this position in California (separately for San Francisco), Colorado, New York, and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit our website.
For California, Colorado, New York, and Washington, the per year base salary range is: $160,000 to $192,000