Senior Technical Account Manager

Why SoftwareOne?

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

The role

Do you want to move beyond responding to technical tickets and start architecting the strategy that drives Azure pipeline?

Are you ready to lead the cloud journey, and high-level conversations that convert into a real-world Azure deployment?

How would you empower a sales team to turn a basic customer needs into a transformative cloud opportunity?

We seeking a Technical Account Manager (TAM) to drive Azure pipeline creation, enable our Account Managers, and lead technical conversations that convert customer needs into real cloud opportunities. If you're passionate about Azure, presales, and shaping customer cloud journeys, this role gives you the platform to make a big impact.As the Azure TAM, you will act as a technical overlay to the sales organization, driving early-stage conversations and progressing deals to technical win.

Key responsibilities

• Qualify leads and convert them into CRM-ready opportunities by defining clear customer needs, scope, and actionable next steps.
• Conduct customer discovery sessions to understand environments, identify gaps, and document both functional and non-functional requirements.
• Design Azure solutions including landing zones, networking, identity, security baselines, governance, monitoring, and DevOps aligned with CAF/WAF.
• Develop migration and modernization roadmaps with clear assumptions, risks, effort estimates, and recommended technical approaches.
• Lead technical demos, PoCs, and validation efforts while addressing objections and ensuring smooth handover to delivery teams.

What we need to see from you

• Experience in solutions consulting, presales, or technical specialist roles with a focus on Microsoft Azure.
• Strong knowledge of Azure services: compute, networking, storage, identity (Microsoft Entra ID), security, governance, monitoring, and DevOps.
• Proven ability in customer discovery, gap analysis, and translating business needs into cloud architectures and solution roadmaps.
• Skilled in preparing proposals, RFP/RFI responses, presales documentation, and Statements of Work (SoW).
• Strong communication and stakeholder management skills; Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500/SC-series) preferred, with willingness to travel.

Job Function

Sales

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.