The Senior Technical Analyst is a remote/hybrid role partnering with stakeholders to deliver high-quality technical solutions throughout the SDLC.
Key responsibilities include requirements gathering, analyzing business processes, assessing solution impacts, coordinating testing, and maintaining documentation. The role requires strong critical thinking, problem-solving, and communication skills, with experience in Salesforce (Sales, Service, Flow), Agile, and documenting complex processes.
Qualifications include a Business Analyst certification, 3+ years Salesforce experience, 2+ years supporting large organizations, and the ability to translate functional and technical requirements. Preferred skills include ITGC, ITCM, and ITIL knowledge.
Compensation ranges from $81,000 to $121,000, based on experience, with a focus on fair and equitable pay. Skills needed: Agile, Business Analysis, SDLC, Requirements Gathering, Risk Management, and Process Improvements.