This position is a Senior Technical Business Lead dedicated to application development and management. The role involves bridging the gap between business needs and technical solutions within relevant organizations. The candidate will work directly with the Section Manager to solve IT business solution needs and problems.
The organization is seeking a Senior Technical Business Lead with strong communication skills and expert knowledge of the Application Development lifecycle, as well as experience in DevOps. This position plays a crucial role in aligning business needs with technical solutions.
Responsibilities:
Plan and coordinate daily stand-ups with the development team.
Work directly with Section Management to solve IT Business solution needs and problems.
Collaborate with the Application team to identify and fix technical problems.
Lead Incident Management & Change Management for the Application support team.
Provide weekly status updates on development team projects, tasks, and initiatives.
Manage application inventory, support documentation, and organization of the application portfolio.
Review specification business requirements and collaborate with the team on development level of effort estimations for requirements.
Involved in adopting COTS products.
Desired Experience/Skills:
DevOps experience.
Familiar with SCRUM/iterative/waterfall development.
Strong problem-solving, analytical, and communication skills.
Experience with ITSM, including tools like Remedy & ServiceNow.
Excellent communication skills with the ability to understand client requirements.
IT Project Management.
Ability to build good relationships with clients and colleagues.
Ability to gather and interpret data.
Excellent presentation skills.
Broad knowledge of technologies and applications.
Ability to explain ideas clearly to technical and non-technical staff.
Knowledge of industry quality standards, legislation, and best practices.
Ability to work effectively under pressure and meet deadlines.
Flexible and adaptable approach.
Commitment to keep up to date with technology.
Gather tasks and requirements with security and accessibility in mind.
Experience with modernization projects.
Skills:
DevOps experience - Required - 5 Years
Familiar with SCRUM/iterative/waterfall development - Required - 5 Years
Strong problem-solving, analytical, and communication skills - Required - 5 Years
Experience with ITSM, including Remedy & ServiceNow - Required - 2 Years
Additional Information:
This position is 40 hours per week and features first-round interviews via Teams. Candidates must present a valid photo ID during the interview process. This is a hybrid position requiring presence at the headquarters at least 2-3 times a week.
Numbers & Facts
Location
Dauphin County, PA
Salary
$2,164–$2,228 Per Week
Skills
Analysis Skillsunmatched
Best Practicesunmatched
Business Solutionsunmatched
Change Managementunmatched
Commercial Off-the-Shelf (COTS)unmatched
Communication Skillsunmatched
Customer Relationsunmatched
Data Collectionunmatched
DevOpsunmatched
IT Service Management (ITSM)unmatched
Incident Managementunmatched
Industry Standardsunmatched
Inventory Managementunmatched
Management of Information Systems/Technology (MIS)unmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Project/Program Managementunmatched
Quality Metricsunmatched
Remedyunmatched
Requirements Managementunmatched
Scrum Project Management and Software Developmentunmatched
ServiceNowunmatched
Software Administrationunmatched
Software Developmentunmatched
Software Development Lifecycle (SDLC)unmatched
Standup Meetingsunmatched
Support Documentationunmatched
Time Managementunmatched
Waterfall Model of Software Developmentunmatched
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