| - Provide consulting services for improved system stability, availability, performance and reliability. - Assist in determining the impact of operational issues and provide input into their resolution via data extraction and quantification. - Work through day-to-day support issues, ensure effective and timely resolution of issues in production environment, troubleshoot customer impacting issues. - Support multiple applications, specifically running KubernetesGlooAWSApigeePCFGCP/Java based systems in an enterprise environment. - Supporting Gloo running on Kubernetes, Apigee opdk and saas, Grafana, Prometheus, Cassandra, Postgres, Spring Boot or Java based applications running on Kubernetes, PCF, and Java application servers. - Apply GitOps principles to manage infrastructure and application configurations - Apply monitoring and creating complex alerts and dashboards for production systems. - Provide capacity analysis, tuning analysis for Apigee and Java applications hosted on LINUX and container platform. - Available to provide 24X7 on call support on a rotating basis with other team members. - Lead efforts in troubleshooting, recovery, and root cause investigation. - Perform analysis of user requirements and problems to automate or improve systems and review system capabilities, workflow, and scheduling limitations. - Able to follow and develop detailed work plans, schedules, project estimates, resource plans, and status reports. - Facilitate HA (High Availability) /DR (Disaster Recovery) exercises to ensure that the team are fully prepared in any event. - Lead root cause analysis session to understand what causes issues in Production and come up RCA Report along with solutions that will prevent them from happening in the future. - Ensure documentation is created and remain updated for any related work. - Strong understanding of UNIX operating systems and any scripting language. - Forecast and plan for rapidly growing environment - Evaluate new software product and service solutions. Skill requirements: - Expertise in analyzing and troubleshooting large-scale distributed systems. - Strong experience with Kubernetes – Container Orchestration Tool, Gloo, AWS, Apigee API Gateway, - Experience with REST, SOAP, and GraphQL API support. - Experience with tools like: Git, Gitlab, Docker, Postman, Splunk, App Dynamics, Imperva WAF and CI/CD tools - Good Experience in GitOps process, performance measurestuning, capacity planning and management, contingency, and disaster recovery - Good understanding and strong experience with Unix/Linux operating systems. - Ability to debug, optimize code, and automate routine tasks. - Systematic problem-solving approach coupled with effective communication skills. - Strong scripting knowledge and experience. - Good understanding of networking, routing, and TLS/SSL |
| Location | Bellevue, WA |
| Industry | Other/Not Classified |
| Company Size | 100 to 499 employees |
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