Senior Technical Program Manager, AI Execution Architecture

Microsoft Corporation

Redmond, WA

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JOB DETAILS

SALARY

$119,800–$234,700 Per Year

SKILLS

Application Programming Interface (API), Artificial Intelligence (AI), Artificial Intelligence (AI) Programming Languages, Automation, Computer Programming, Consulting, Continuous Improvement, Cross-Functional, Customer Experience, Data Analysis, Delivery Driving, Follow Through, Functional Programming Languages, GitHub, Integrated Circuits (ICs), Leadership, Metrics, Microsoft Product Family, Product Demonstration, Product Development, Product Documentation, Product Programs, Program Planning, Project/Program Coordination, Project/Program Management, Prototyping, Requirements Management, Risk Management, System Architecture, Technical Delivery, Technical Leadership, Technical Support

LOCATION

Redmond, WA

POSTED

1 day ago

**Overview** With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The **Experience Innovation Office (XIO)** drives execution excellence across CE&S, delivering AI-powered solutions, accelerating product releases, and enabling teams to ship with quality and velocity. We partner with engineering, product, and leadership across multiple active programs, driving coordination, delivery, and operational readiness at scale. We're a team of Technical Program Managers who measure outcomes rigorously and continuously improve. We believe the highest-impact program management happens close to the technical work, not in extra coordination layers or status meetings. We use AI, automation, and prototyping as force multipliers to expand what a TPM can deliver. We're looking for a **Senior Technical Program Manager, AI Execution Architecture** who can own end-to-end delivery of complex technical programs from within the work, not from the sidelines. You'll operate deep in the technical details, drive technical discussions and decisions, and use prototyping and AI-augmented execution to keep programs on track across engineering, product, and business partners. This is a high-impact, fast-moving domain. Requirements evolve as technology advances, and the playbook is still being written. You'll need to be comfortable shaping the path as you walk it. **The primary work location for this position is Redmond, Washington, with a hybrid work requirement of three days per week in the office. However, this role is also open to candidates located anywhere in the United States and may be performed remotely.** Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** In this role, you will: + **Own program delivery end-to-end** - Serve as a TPM for cross-functional programs, partnering closely with engineers, product managers, and leadership to drive day-to-day execution, ensuring release readiness through consistent application of milestones, dependency management, risk mitigation, and quality checkpoints as products and requirements evolve. + **Drive technical** **execution** **at scale** - Operate across engineering and product teams to maintain integrated program plans, managedependencies and resource tradeoffs, drive execution against milestones, and communicate progress, risks, and decisions to stakeholders and leadership. Establish and track success metrics for program health and efficiency, and ensure technical discussions result in clear actions, owners, and follow-through. + **AI-Augmenting** - Apply AI to accelerate execution to use tools such as GitHub, GitHub Copilot, AI assistants, and low-code platforms to prototype solutions, automate workflows, and improve delivery outcomes. Operate with technical depth tounderstand system architecture, APIs, data flows, and integration patterns well enough to drive informed decisions and shape technical direction without owning production engineering. + **Build the playbook** - This is an evolving discipline. You'll define processes, create frameworks, and establish program management infrastructure for AI-augmented delivery. Much of what you build will be first-of-its-kind. + **Other** - Embody our culture and values . **Qualifications** **Required/Minimum Qualifications** + Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development + OR equivalent experience. + 2+ years of experience managing cross-functional and/or cross-team projects. **Additional or Preferred Qualifications** + Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, + OR product development + OR equivalent experience. + 6+ years of experience managing cross-functional and/or cross-team projects. + 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos). + Demonstrated ability to engage in technical discussions, understand system architectures and dependencies, and work effectively within technical environments to support delivery. + Proven ability to translate ambiguity into clear, structured decisions by evaluating tradeoffs, questioning assumptions, and applying data-driven, analytical reasoning. + Well-developed capability to lead end-to-end execution across engineering, product, and business partners, proactively managing dependencies, risks, and tradeoffs to deliver outcomes. + Ability to translate complex technical discussions into clear decisions, well-defined requirements, ownership models, and actionable execution plans that enable successful delivery. Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800.00 - $234,700.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200.00 - $261,000.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)

About the Company

Microsoft Corporation

DO WHAT YOU LOVE
Make your mark on the world’s most used technologies. Develop the next hit mobile application. Pioneer a startup that could be the next big thing. At Microsoft, you choose your path.

Headquartered in Redmond, Washington, Microsoft is a top innovator in both the consumer and enterprise technology industry. Just a few of the many things our products do are unleash creativity, connect businesses, and make learning more fun. But our continued success is based on one thing: our employees. We hire amazing, talented people and give them the opportunities—and the tools—to succeed.

WHY MICROSOFT?
As a Microsoft employee, you’re surrounded by a diverse group of the smartest people in your field. This fosters new ideas, better business results, and creates a dynamic work environment. In the office, you’re constantly challenged and supported by your colleagues. Every day holds something new and exciting.

We also offer unparalleled depth and breadth of career opportunities. As an industry leader in multiple fields, working for Microsoft means being able to do whatever you feel passionate about—and being able to make an impact in that field. From day one, we give our employees significant responsibility. This means that you’ll know that you directly contributed to something that has a positive impact on people worldwide. Whether you choose to work in management, dive deep into the newest technology, or explore multiple professions, you’ll find everything you need at Microsoft to drive your career—and to make a difference.

WE GET IT – YOU’RE MORE THAN YOUR JOB
Everyone works differently and is motivated by different things. We also understand that there’s more to you than your job. That’s why we offer competitive pay and a wide assortment of benefits-- to help you make the most of life at work and away from it.

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COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1975

WEBSITE

http://www.microsoft.com

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