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Senior Technical Program Manager, Amazon Cloud Management Foundations

Amazon.com Inc
  • Seattle, WA
    2 days ago

    Job Description

    Have you ever wondered how Amazon manages its own presence in the cloud? Amazon is one of AWS"s largest customers, and here in the Amazon Cloud Management Foundations (ACMF) organization, we architect and build the services that govern how Amazonians access, organize, and operate their AWS accounts. We work with customers and peers from the entire range of Amazon"s businesses to drive initiatives in AWS.

    Our team owns the governance layer for Amazon"s cloud infrastructure. We define how thousands of AWS accounts are classified, how access policies are enforced, and how teams across Amazon operate within a consistent, secure framework. Our services underpin every Amazon business, from e-Commerce to Prime, Alexa, and Prime Video.

    We are building the next generation of enterprise account governance for Amazon. This means rethinking how accounts are described, how policies are applied, and how guardrails scale with Amazon"s growth. If you want to shape the future of how one of the world"s largest cloud environments is governed, you"ve found the right place.

    As a Technical Program Manager at ACMF, you will own the program strategy for enterprise account governance across Amazon. You"ll define the vision for how governance policies, account classification, and access controls evolve to meet the needs of Amazon"s builders. You will lead cross-organizational programs from concept to launch, working with engineering, product, and security teams to deliver capabilities that thousands of teams depend on. You will build alignment across senior leaders, translate ambiguity into structure, and drive programs that operate at Amazon"s full scale.

    Key job responsibilities

    Define and drive the program strategy for enterprise account governance across Amazon, translating ambiguity into clear roadmaps that teams can execute against.

    Own cross-organizational programs end-to-end, from requirements through delivery, working with engineering, product, and security teams to ship governance capabilities that thousands of builders depend on.

    Build alignment across senior leaders and stakeholders on how account classification, access policies, and guardrails should evolve as Amazon scales.

    Identify gaps in how accounts are described, organized, and governed today. Propose and drive programs that close those gaps while keeping operational burden low for service owners and developers.

    Establish mechanisms for tracking program health, adoption, and outcomes. Use data to inform prioritization and communicate progress to leadership.

    Develop trusted partnerships with technical and non-technical teams across Amazon"s businesses, ensuring governance programs reflect the needs of diverse builders operating at different risk profiles.

    Evaluate complex technical and business requirements, surface tradeoffs and risks early, and drive decisions that balance governance rigor with builder velocity.

    A day in the life

    This role is inherently cross-functional and requires a strong ability to think big and influence others as you will work closely with teams across engineering, operations, finance, and security. We are looking for a critical thinker who thrives on solving challenges in partnership with teams across Amazon.

    About the team

    Diverse Experiences

    Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.

    Why Amazon Security?

    At Amazon, security is central to maintaining customer trust. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience across cloud, AI/ML, retail, and more.

    Inclusive Team Culture

    In Amazon Security, it"s in our nature to learn and be curious. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

    Work/Life Balance

    We value work-life harmony. Flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there"s nothing we can"t achieve.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Access Controlunmatched
    • Amazon Alexaunmatched
    • Amazon Web Services (AWS)unmatched
    • Artificial Intelligence (AI)unmatched
    • Cloud Computingunmatched
    • Cross-Functionalunmatched
    • Develop and Maintain Customersunmatched
    • Enterprise Salesunmatched
    • Establish Prioritiesunmatched
    • Financeunmatched
    • Leadershipunmatched
    • Organizational Skillsunmatched
    • Project/Program Managementunmatched
    • Retailunmatched
    • Riskunmatched
    • Technical Analysisunmatched
    • Technical Leadershipunmatched
    • eCommerceunmatched

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