Senior Technical Program Manager - Insurance Systems

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home.

As a leader in the home services software-as-a-service ("SaaS") space, we've built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are just getting started.

Job Title: Senior Technical Program Manager - Insurance Systems

Location: United States Workplace Type: Remote

Job Summary

Porch is seeking a Technical Program Manager with strong technical and insurance expertise, combined with strategic leadership abilities, to oversee key Insurance initiatives from planning through deployment. The successful candidate will ensure timely and within-budget delivery of programs that involve software products, engineering teams, and business stakeholders. This critical role requires adept management of ambiguity, development of actionable plans, stakeholder alignment, evaluation of technical solutions, and effective communication with senior leadership.

Responsibilities

As a Senior Technical Program Manager, you will:

• Strategic program planning including timelines, and success metrics for technical insurance initiatives.
• Develop program roadmaps and align initiatives with business strategy.
• Facilitate communication between engineering, product, design, and other teams. Ensure alignment of objectives, deliverables, technical dependencies, and timely delivery.
• Possess deep understanding of relevant technologies. Guide teams in technical decision-making, architecture, and problem-solving.
• Anticipate potential obstacles, develop risk management plans, and implement corrective actions to keep programs on track.
• Serve as the primary point of contact for program status, updates, and escalations.
• Facilitate regular check-ins and reporting to senior leadership and cross-functional partners.
• Manage and communicate changes in project scope, priorities, and requirements. Ensure teams adapt effectively to evolving business needs.
• Ensure transparency and accountability across all workstreams.
• Partner with engineering leads to scope technical work, define dependencies, and manage resource allocation.
• Ensure deliverables meet business, technical, and compliance standards.
• Oversee testing, validation, and documentation processes.
• Understand system architecture and data flows to anticipate integration challenges and guide resolution.
• Apply knowledge of home insurance workflows, regulatory requirements, and policy administration systems to guide program decisions.
• Collaborate with underwriting, claims, and support teams to ensure technical solutions meet business needs.
• Evaluate and refine development processes, tools, and workflows to enhance efficiency, quality, and team satisfaction.
• Monitor KPIs and program metrics. Prepare status reports, dashboards, and post-mortem analyses to drive continuous improvement.

Requirements

To be successful in this role, you will need:

• 10+ years of experience in technical program management, with at least 4 years in insurance.
• Strong understanding of home insurance systems, workflows, and regulatory considerations.
• Proven ability to lead cross-functional teams and manage complex programs.
• Excellent written and verbal communication skills; able to synthesize technical and business information for diverse audiences.
• Highly organized with strong planning and prioritization skills.
• Experience with Agile methodologies and tools (e.g., JIRA, Confluence).
• Preferred Skills:
• Experience managing programs that involve policy administration platforms.
• Experience with policy system migrations, data migration, system integrations, configuration, and testing in insurance systems.
• Ability to manage vendor relationships and external dependencies.
• Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred).
• PMP, CSM, or equivalent certification.

What You Will Get

As a Porch Group team member, you will:

• Pay Range: $140,000 - $180,000
• Comprehensive benefits package, including:
• Three (3) Medical plan options
• Two (2) Dental plan options
• Vision plan
• Critical Illness, Hospital Indemnity, and Accident plans (optional)
• Pre-tax savings options, including a partially employer-funded Health Savings Account and employee Flexible Savings Accounts
• Company-paid Basic Life and AD&D, Short and Long-Term Disability benefits
• Voluntary Life and AD&D plans
• Both traditional and Roth 401(k) plans with a discretionary employer match
• Supportlinc, a part of our employer-paid wellbeing program, providing on-demand guided meditation and mindfulness exercises, mental health coaching, clinical care, and online access to confidential resources
• LifeBalance, a free resource for employees and their families, offering year-round discounts on various products and services
• Flexible paid vacation, company-paid holidays, paid sick time, paid parental leave, identity theft program, travel assistance, and fitness and other discounts programs

About Porch Group

Porch Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.

Porch Group is an E-Verify employer. E-Verify is a web-based system that allows an employer to determine an employees eligibility to work in the US using information reported on an employees Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS).