Senior Technical Program Manager, Prime Video Sports

Amazon.com Inc

Austin, TX

JOB DETAILS
SKILLS
Alliance/Partner Management, Artificial Intelligence (AI), Best Practices, Cross-Functional, Customer Conversion, Customer Experience, Diving, Engineering Management, Football, High Level Architecture (HLA), Leadership, Marketing, Metadata, Newsletter, Problem Solving Skills, Product/Service Launch, Progress Reports, Project/Program Management, Software Development, Software Engineering, Sports, Startup, Team Lead/Manager, Technical Leadership, Time Management
LOCATION
Austin, TX
POSTED
30+ days ago

Prime Video Sports is revolutionizing how customers enjoy live sports. We are expanding the breadth of live content including Thursday Night Football, and NBA, and the depth of the sports fan experience. This is a transformative opportunity, a chance to be in the vanguard of a program that will revolutionize Prime Video and the live streaming experience of customers everywhere. We emphasize work-life harmony and a fun work environment as we deliver delight to sports fans.

We seek an experienced and motivated technical program management leader to deliver critical programs delighting Prime Video Sports fans. In this role you will be responsible for managing complex projects in Sports Data Platform, Partner Integrations, and Customer Outreach platforms, tracking dependencies, and launching features collaborating with our internal stakeholders and teams.

You will work across organizational boundaries to build relationships, influence partner team roadmaps, track multiple programs, bring visibility to stakeholders, and deliver results to customers. You are comfortable dealing with technically complex, and ambiguous projects. You will participate in technical discussions, discuss trade-offs, and partner with the Engineering Managers to come up with a delivery plan. If you enjoy operating in a startup-like environment, working very closely across product, tech, science and marketing, to launch and scale products that have the potential to be game changers - this could be the perfect role for you.

Key job responsibilities

  • Own and deliver high-visibility programs across Customer Conversions, Partner Integrations, and Sports Data Platform teams
  • Create mechanisms to track programs, report progress, unblock software development teams, and execute on goals
  • Manage partner team relationships, influence their roadmap and priorities to deliver dependent components for PV Sports
  • Understand high-level technical architecture, and participate in technical discussions with the team
  • Work closely with the software engineering team to address their pain points and remove bottlenecks
  • Send timely updates including monthly newsletters to leadership bringing visibility to high-profile programs
  • Balance diving deep and resolving issues yourself, and escalating for help.
  • Be comfortable adopting and driving AI best practices in the org

A day in the life

You are responsible for delivering complex projects with high visibility. This requires building key relationships with Engineering Managers, Leadership, Partner teams, and SDEs.

This role requires program management, project management, technical deep dive, and operational excellence skills. You should be comfortable operating at different depth - diving deep with the team as well as summarizing high-level progress for leadership. You should be comfortable working closely with people with different skills and roles.

About the team

Customer Conversions team is responsible for converting passive customers to active sports fans. We engage them through outbound push notifications, and in-app features.

Partner Integrations is responsible for ingesting partner content and metadata into Prime Video to expand selection for our customers.

Sports Data Platform team is responsible for ingesting sports metadata such as stats, scores, and imagery from various sources, processing, and delivering it to internal clients.

This role will manage cross-functional projects in Customer Outreach, Partner Integrations, and Sports Data Platform areas.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles