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Senior Technical Program Manager, Stores Security - HealthCare

Amazon.com Inc
  • Seattle, WA
    2 days ago

    Job Description

    At Amazon Healthcare Security (HealthSec), we are on a mission to make healthcare secure and easy. We are developing a patient centric healthcare experience that is personal, transparent, and convenient. We are looking for a Senior Technical Program Manager to drive complex, cross organizational programs across our health portfolio.

    As a Senior TPM, you are part of a global organization of security engineers, software developers, and technical program managers dedicated to continuously raising the security bar. We operate with an AI First mindset, leveraging generative AI and machine learning to scale security decisions, automate defenses, and move faster than emerging threats. You will own ambiguous, multi team initiatives end to end: defining program strategy, aligning engineering, science, legal, and product partners, and delivering measurable outcomes. You will operate at the intersection of security engineering, AI/ML, and healthcare regulation, translating fuzzy problems into crisp plans and shipping them.

    Key job responsibilities

    Own the lifecycle and strategy of large, complex, cross functional security programs across multiple engineering teams, from problem definition through launch and operational readiness.

    Drive technical decisions and tradeoffs with engineering and applied science leaders, diving deep into architecture, threat models, and data handling design.

    Build and manage program roadmaps, dependencies, and risk registers, proactively removing blockers.

    Partner with Legal, Privacy, and Compliance to meet regulatory requirements such as HIPAA and related health data standards.

    Champion an AI First approach, applying generative AI and automation to scale threat detection and accelerate reviews, while managing the risks AI systems introduce.

    Author crisp narratives, including mechanism docs, program plans, and MBR and QBR content, for senior leadership.

    Report on program metrics, tie outcomes to organization goals, contribute to OP1 and OP2 narratives, and define operational health for Tier 1 support.

    Influence without authority across a VP organization, aligning senior managers, directors, and system owners with competing priorities.

    Force multiply across teams, removing systemic blockers and driving simplification in engineering processes and architectures.

    Eliminate excess process, creating predictable mechanisms and paths to green that raise the delivery bar.

    Mentor and develop other program managers, and contribute to hiring and technical promotion assessments.

    About the team

    The Amazon Healthcare Security (HealthSec) team safeguards the data, devices, and systems at the core of Amazon's healthcare business. We own the security of highly sensitive protected health information (PHI) and the trust patients and customers place in us. We are an AI First team: we embed security and privacy by design, partner with builders early to prevent issues before they ship, and apply generative AI and automation to scale threat detection and stay ahead of a fast evolving threat landscape. We hold ourselves to a bar exceeding strict regulatory requirements, and measure success by risk reduced for patients.

    Diverse Experiences

    Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why Amazon Security?

    At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

    Inclusive Team Culture

    In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

    Training & Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Artificial Intelligence (AI)unmatched
    • Automationunmatched
    • Cloud Computingunmatched
    • Cross-Functionalunmatched
    • Customer Experienceunmatched
    • Data Modelingunmatched
    • Develop and Maintain Customersunmatched
    • Divingunmatched
    • Functional Programming Languagesunmatched
    • Healthcareunmatched
    • Information/Data Security (InfoSec)unmatched
    • Leadershipunmatched
    • Legalunmatched
    • Machine Learningunmatched
    • Mentoringunmatched
    • Metricsunmatched
    • Privacy Controlsunmatched
    • Program Planningunmatched
    • Project/Program Managementunmatched
    • Regulationsunmatched
    • Regulatory Requirementsunmatched
    • Retailunmatched
    • Retail Managementunmatched
    • Riskunmatched
    • Risk Analysisunmatched
    • Risk Managementunmatched
    • Security Softwareunmatched
    • Software Developmentunmatched
    • Technical Leadershipunmatched
    • Technical Recruitingunmatched
    • Threat Modelingunmatched
    • Writing Skillsunmatched

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