Senior Technical Project Manager

The primary objective of this engagement is to serve as the IT Project Manager for the Bureau of Community Health Systems (BCHS), leading the implementation of an EHR for 59 SHCs and clinical staff in BCHS, the Bureau of Immunizations (BOI), and the Bureau of Communicable Diseases (BCD). 

The Project Manager is a 'senior' level resource with specialized knowledge and experience in EHRs, health informatics, and health IT.  The PM will have proven experience leading large-scale projects to successful implementation and experience with planning around organizational change management (OCM).

Responsibilities:

• Manage, coordinate, and establish priorities for complete life cycle of projects including the planning, design, programming, testing, and implementation of business solutions designed to meet requirements of various departments in the commonwealth.
• Responsible for the development of estimates for the enhancement, business process re-engineering or development effort in planning, analysis, design, construction, testing, and implementation.
• Works with team leads to adjust and revise project estimates when necessary.
• Ensure new project estimates are approved by the client and agreed upon.
• Develop the detailed Project Management Plan for the enhancement, business process re-engineering or development effort.
• Accountable for the approval and sign-off of the Project Management Plan with customer representatives, and all affected project stakeholders. 
• Accountable for delivery of all work tasks identified in the Project Management Plan and Project Schedule.
• Design project plans, which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel.
• Ensure that tasks provide value and support the strategic direction of the project and meet service commitments.
• Manage and track the project progress against the project schedule.
• Monitor project milestones and phases and take corrective action as needed to ensure the project is on schedule.  
• Monitor and track the project budget and advise necessary stakeholders.  
• Plan, organize, prioritize, and manage multiple work efforts across the project team.
• Notify team members of project timelines, milestones, phases, work requests, target dates, and approved executable work packages.
• Responsible for scheduling or monitor status reviews, project management inspections, and software quality assurance work product and process reviews with the appropriate stakeholders. 
• Responsible for the capture and reporting of required project management metrics.
• Analyze and distribute reports on project metrics associated with work items related to improvement measures.
• Ensure all changes to scope follow processes outlined in the project Change Management Plan and are documented.
• Create, review, and obtain approval of the Communication Plan and Deliverables Matrix to ensure effective communication with all stakeholders and management.
• Prepare status reports on a periodic basis for the project team, team leads, group leads, Sponsor, and appropriate stakeholders

• Report status and recommendations to senior leadership as needed. 
• Follow HHS DC IT PMO methodology to ensure consistency throughout the various IT and program areas by reviewing the project standards and procedures with project team members.
• Provide input and support for continual improvement within the HHS DC IT PMO to better service the HHS DC supported program areas.
• Mentor less experienced project management project staff to build overall understanding of project management when needed.
• Work closely with HHS DC IT Application, Data Warehouse, Informatics, Solution Management, Networking, Security and Service Management teams, as required, identifying tasks for the project schedule to support the implementation.
• Facilitate discussions between IT areas and vendors with focus on solution(s) to ensure the needs/requirements of the program area are achieved.
• Anticipate issues and proactively address them. Identify, track, and manage project risk and issues, through the use of a RAID+ Log.  Develop risk mitigation strategies tracking to closure.  Engage management in a proactive manner.
• Build and maintain relationships with key stakeholders and customer representatives.
• Serve as the primary point of contact for all project-related issues and the resolution of issues.
• Communicate effectively with customers and software / hardware suppliers supporting the commonwealth as appropriate.
• Communicate with team members how their work assignments relate to and help achieve project objectives.
• Accountable for the final project management evaluation review with stakeholders. Manage and track the project status against the project schedule.
• Following the HHS DC Daptiv guidelines, provide weekly project updates.
• Coordinate system testing with appropriate staff resources.
• Deliver presentations as necessary.
• Ensure project compliance with HHS DC standards and procedures.
• Develop and facilitate the achievement of project service commitments. 
• Ensure that tasks provide value and support the strategic direction of the project.
• Balance workload with project members’ capacity.  Engaging management in a proactive manner.
• Plan, coordinate, and conduct training and orientation sessions.
• Accountable for peer reviews with the appropriate project team resources. 
• Coordinate and present proposals, as necessary.
• Identify and manage project risk, and develop risk mitigation strategies, and track to closure.
• Plan project specific training and orientation needs.
• Complete weekly timesheet reporting in PeopleFluent/VectorVMS by COB Friday.
• Provide weekly personal status reporting by COB Friday submitted on SharePoint.
• Following the guidelines of the HHS DC PMO, set up a project SharePoint site, and utilize Microsoft Teams for key documentation.

Requirements

REQUIREMENTS:

• The successful candidate will have experience with the implementation of an Electronic Health Record (EHR) system where the customer was employing a paper-based charting system.
• Possess Project Management Institute (PMI) Project Management Professional (PMP) certification for a minimum of 5 years.
• Be able to work in the Harrisburg office two (2) days a week as requested.
• Participate with Program Office staff in off-site meetings (i.e., State Health Centers), if required/requested.
• Seven (7) to nine (9) years of relevant Project Management experience.
• Experience with organizational change management (OCM) with independent customers is preferred.
• Experience with EHR and/or EMR, health informatics, and health IT. 
• Directs, administers, manages, and facilitates enhancement(s), re-engineering of a business process(es) for a developmental project. 
• Ultimately responsible for the HHS DOH program implementation. The PM’s primary responsibility is to drive the entire effort from start to finish. The PM must ensure that the project is completed on schedule, within the defined budget and that the final product meets the business, technical, and established quality requirements.
• Familiar with the five (5) phases along with inputs/outputs identified by the Project Management Institute (PMI) that combine to turn a project idea into a working product.  The PM will need to rely on their proven experience leading projects to a successful implementation, and their judgment, to plan and accomplish goals. Strong interpersonal skills are required when consulting with the program area and various IT teams to define requirements and to analyze and resolve problems, ensuring collaboration and agreement with recommended solutions.  

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• PTO