Senior Technical Support Analyst

Iconma LLC
  • IL
    30+ days ago

    Job Description

    Our Client, a Truck and Engine Manufacturing company, is looking for a Senior Technical Support Analyst for their Remote location.

    Responsibilities:

    • Tech Services support members support Client dealers and body builders provide repair and diagnostic support
    • Provide publications feedback to our publication's teams
    • Escalate trending failure modes to Service Engineering

    Requirements:

    • Bachelor's degree
    • At least 2 years of field service engineering, automotive service or truck service experience
    • OR
    • At least 4 years of field service engineering, automotive service or truck service experience
    • Qualified candidates, excluding current Client employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States.
    • Client does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
    • MS Office
    • Excellent written and verbal communication skills
    • Class 8 Truck experience
    • Critical thinking and problem solving

    Why Should You Apply?

    • Health Benefits
    • Referral Program
    • Excellent growth and advancement opportunities

    Numbers & Facts

    LocationIL

    Skills

    • Analysis Skillsunmatched
    • Automotive Repair and Maintenanceunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Health Planunmatched
    • Legalunmatched
    • Manufacturingunmatched
    • Microsoft Officeunmatched
    • On Site Supportunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Publicationsunmatched
    • Technical Supportunmatched
    • United States Citizenunmatched
    • Writing Skillsunmatched

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