Senior Technical Writer, Google Cloud Security Operations

Senior Technical Writer, Google Cloud Security Operations

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corporate_fareGoogleplaceSunnyvale, CA, USA; Kirkland, WA, USA; +2 more; +1 more

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Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

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XIn accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Kirkland, WA, USA; New York, NY, USA.

Minimum qualifications:

• Bachelors degree in a relevant field, or equivalent practical experience.

• 6 years of experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks).

• Experience in using the UNIX/Linux Command-Line Interface (CLI).

Preferred qualifications:

• 10 years of experience in technical writing, creating clear, concise, and technically accurate documentation for SaaS, enterprise security, or computer networking.
• Experience documenting APIs and database design concepts.
• Experience with XML-based documentation authoring systems.
• Ability to articulate ideas clearly and collaborate across cross-functional teams while prioritizing and driving results in ambiguous environments with competing demands.
• Excellent communication, organizational and time-management skills.

About the job

Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between developers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.

You develop complex, in-depth communications for internal and external audiences and manage projects that involve coordinating multiple junior writers.

We are seeking a technical writer who is a strong advocate for user excellence and views documentation as a strategic, integrated part of the user experience.

Your primary role is to advocate the user by creating clear, discoverable, and critical user journey-focused content that helps our customers achieve their goals. You will collaborate with product, engineering, and UX teams to understand user needs and design information solutions that empower them.

You will shape the complete user experience, and your ability to translate complex information into user-centered, accessible, and structured content is more critical than ever. Our stakeholders highly value documentation and recognize it as a key contributor to our customers happiness and developer velocity. If you are passionate about user excellence and want to make a tangible impact on the product and the business, this is the team for you.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $138000 - $200000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Work closely with Product, Engineering, and UX/UI to determine documentation requirements.
• Lead content strategy and define workstreams focused on critical user journeys.
• Write, publish, and maintain customer-facing documentation, including references, online content, in-app guides, and tutorials, based on advanced concepts in cybersecurity.
• Define documentation requirements with the teams, and work with engineers to create and update documentation sets.
• Edit, clarify, and enhance documents written by engineers, and other stakeholders.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Googles Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Googles EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.