Senior Technician - Field Inventory

WESCO

Lebanon, IN

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JOB DETAILS

SKILLS

Analysis Skills, Billing, Business-to-Business (B2B), Construction, Customer Support/Service, Distribution Services, Driver's License, Electricity, Equipment Maintenance/Repair, Field Sales, Forklift, Fortune 500 Customers, Hand Tools, Heavy Equipment/Vehicles, Heavy Lifting, High School Diploma, Interpersonal Skills, Inventory Management, Kanban, Lift/Move 50 Pounds, Logistics, Manufacturing, On Site Support, Order Processing, Persuasion Skills, Presentation/Verbal Skills, Preventative Maintenance, Problem Solving Skills, Procurement Management, Product Engineering, Product Testing, Product/Service Launch, Production Support, Sales, Sales Management, Sales Support, Site Evaluation, Status Reports, Supplier Relationship Management (SRM), Supply Chain, Team Lead/Manager, Team Player, Time Management, Vehicle Driving, Vendor/Supplier Management, Vendor/Supplier Relations, Warehousing, Willing to Travel, Writing Skills

LOCATION

Lebanon, IN

POSTED

5 days ago

As the Senior Technician - Field Inventory, you will provide on-site services for customers and sales through installation and training. You will provide advanced stock/inventory analysis and obtains new product orders. You will also be responsible for promoting sales of new products, spare parts, and consumables. You may coordinate a team of Field Inventory Technicians.

Responsibilities:

+ Independently provide efficient and effective field services to customers in a timely manner including stock inventory, training, preventative maintenance, and sales support, etc.

+ Manage procurement requests, process orders and direct order requests

+ Manage Kanban/Vendor-Managed Inventory (VMI) process at multiple production plants which includes on-site inventory counts and reconciliation at customer sites

+ Manage vendor relations at local/customer level

+ Work directly with Engineering team at plant site on product evaluations, specifications, substitutes, and conversions which include new product introductions to Engineering team

+ Pick up/deliver products for customers at various warehouse locations

+ Partner with Supervisors on production floor to support manufacturing inventory and to ensure that all product is readily available to avoid line down situations

+ Manage vending sales including vending machine inventory and vending machine maintenance

+ Process monthly consolidated billing as per customer requirements

+ Deliver custom presentations on WESCO LEAN customer value, including Point of Use (vending applications), job trailers and WESCO/EESCODIRECT, ESTOCK. Advise other Field Service Technicians on these processes

+ Make recommendations on proper techniques to review, control, and release customer orders, report daily customer status, and maintain barcoding and scanning practices for proper product identification and alignment with WESNET

+ Work with Field Service Technicians to develop solutions and serve as an advisor on complex situations

+ May serve as team lead to Field Service Technicians

Qualifications:

+ Valid Driver’s License, with a satisfactory driving record required

+ High School Degree or Equivalent required

+ Associate degree (U.S.)/College Diploma (Canada) preferred

+ 3 years of electrical, construction, or mechanical products required, 5 years preferred

+ 3 years of resolving technical, equipment, and service-related issues, 5 years preferred

+ 3 years required, 5 years of preferred field service experience

+ Ability to quickly process information, find solutions to problems and make decisions

+ Strong verbal, written, analytical, persuasion and interpersonal skills

+ Ability to travel 75% - 100%

Working Environment: Outside Sales – Work is generally performed in an office environment, but employee may need to travel to customer sites or warehouse facilities. Driving may be required for an extended period of time with frequent stops and starts. Can be exposed to outdoor weather conditions.

Physical Conditions:

+ Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds

+ Employee required to walk long distances repeatedly throughout the day

+ Employee required to sit and drive a vehicle to perform their job

+ Employee required to use hand tools

+ Employee uses heavy machinery (e.g., forklift, etc.)

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html) and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

_Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._

_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._

_This posting is for a current, active vacancy intended for immediate hire._

About the Company

WESCO

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