Senior Technology Project Manager

University of Washington

Seattle, WA

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JOB DETAILS

SKILLS

Academic Research, Agile Programming Methodologies, Best Practices, Budget Management, Budgeting, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Change Control, Change Management, Communication Skills, Compensation and Benefits, Computer Science, Conflict Resolution, Cost Estimates, Cross-Functional, Customer Support/Service, Delivery Management, Diversity, Documentation Standards, Emerging Technology, Employee Retention, Establish Priorities, Expense Tracking, Finance, Healthcare, High Availability, Higher Education, IP (Internet Protocol) Routing, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Information Technology & Information Systems, Leadership, Local Area Network (LAN), Management of Information Systems/Technology (MIS), Medical Research, Medicine, Network Administration/Management, Network Architecture/Engineering, Network Connectivity, Network Integration, Network Operations Center, Network Performance/Analysis, Network Routing, Network Security, Network Support, Network Switching, Operational Control, Operations Research, Operations Security (OPSEC), Patient Care, Problem Solving Skills, Project Control, Project Evaluation, Project Execution, Project Lifecycle, Project Management Professional (PMP), Project Management Software, Project Planning, Project Tracking, Project/Program Coordination, Project/Program Management, Purchasing/Procurement, Quality Assurance, Quality Control, Quality Metrics, Regulations, Regulatory Compliance, Regulatory Requirements, Risk, Risk Management, Schedule Development, Service Delivery, State Laws and Regulations, Strategic Planning, Supply Chain, Support Documentation, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Lead/Manager, Technical Delivery, Technical Leadership, Technical Support, Telecommunications, Time Management, Training/Teaching, Trend Analysis, Validation Documentation, Vendor/Supplier Management, Waterfall Model of Software Development, Wide Area Network (WAN), Wireless Communications, Wireless Security

LOCATION

Seattle, WA

POSTED

2 days ago

**Job Description** **Position Purpose:** As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW is Committed to attracting and retaining a diverse staff, your experiences, perspectives, and unique identities will be honored at the University of Washington. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UW Information Technology (UWIT) is the central information technology organization for the University of Washington, responsible for strategic planning, oversight, and direction of the UW's IT infrastructure, resources, and services. UWIT provides critical technology support to all three campuses, UW Medicine, and research operations around the world. UWIT partners with the UW community to enable innovation, learning, discovery, and service. The Senior Technical Project Manager is responsible for leading the planning and execution of complex, large-scale network infrastructure projects across the university environment which includes multiple academic campuses, medical centers, and regional research and education networks. This role ensures the successful delivery of networking technologies such as wired and wireless infrastructure, data center connectivity, wide-area networking, and partner network integrations. The position works closely with network engineering, operations, security, facilities, and external vendors to deliver reliable, scalable, and secure network services that support teaching, research, healthcare delivery, and regional collaboration. The Senior Technical Project Manager serves as the primary point of coordination for project sponsors and stakeholders - aligning technical execution with institutional priorities, timelines, budgets, and compliance requirements. In addition to project execution, this role also ensures continuity between project delivery and operational service readiness by integrating change management practices, communication planning, and quality control measures throughout the project lifecycle. **Position Complexities:** This role operates in a highly complex, mission-critical environment with dependencies across healthcare, academic, and research systems where downtime and errors can have significant operational and patient care impacts. + Advanced communication and coordination across multiple specialized technical teams including network engineering, implementation, operations, and security. + Consistent communication, coordination, and alignment with stakeholders, administrative units (finance, facilities, etc.), and partner organizations - including UW Medicine, academic campus units, and external network partners (Washington K-20 Education Network, Pacific Northwest Gigapop, C3 Network, etc.) + Managing projects with incomplete or evolving requirements, competing priorities, constrained maintenance windows, and many interdependent tasks. + Requires strong knowledge of wired and wireless networking technologies including emerging trends. + Navigating regulatory, security, and compliance requirements, especially in medical and research environments. + Vendor and service provider coordination with long lead times, contract constraints, and supply chain risks. + Translating highly technical networking concepts into clear plans and communications for both technical and non-technical stakeholders. + Managing risk in high-availability environments where changes must be carefully planned, tested, and validated. + Balancing project execution with service delivery coordination, including scheduling, change control, and operational handoffs. + Enforcing quality standards by driving post implementation reviews, verifying completion criteria, and ensuring documentation and closure standards are met. + Requires independent judgment in prioritization, decision-making, and conflict resolution in a high-visibility environment. **Position Dimensions and Impact to the University:** The Senior Technical Project Manager role is a key contributor to UWIT's Infrastructure division, supporting a large-scale network environment serving campuses, medical centers, and partner networks. Effective performance ensures that critical network infrastructure is delivered reliably, supporting the University's mission of education, research, and healthcare. The role directly impacts service availability, operational stability, and customer trust by ensuring projects are properly planned, executed, and transitioned into support. By improving coordination, visibility, and accountability across the delivery lifecycle, this position reduces operational risk, increases throughput, and enhances the overall effectiveness of IT service delivery. **Position Responsibilities:** **30% - Project Planning and Execution** Lead end-to-end delivery of complex network infrastructure projects, including scope definition, scheduling, budgeting, resource planning, risk management, and execution. Ensure alignment with technical standards, project goals, and institutional priorities. **20% - Stakeholder and Partner Coordination** Engage with project sponsors, university departments, UW Medicine stakeholders, regional network partners, and vendors to align expectations, manage dependencies, and ensure successful outcomes. **20% - Technical Integration and Implementation Oversight** Work closely with engineering and implementation teams to ensure solutions are feasible, properly designed, and executed according to networking standards and best practices. Validate readiness, testing, and deployment activities. Work with team and service managers to coordinate staffing resources, assign roles and responsibilities, and manage cross-team execution to meet schedule and budget commitments. **10% - Financial and Vendor Management** Develop cost estimates, manage budgets, track expenditures, and coordinate procurement activities. Work with vendors and service providers to manage deliverables, timelines, and contracts. **10% - Risk Management and Operational Readiness** Identify, assess, and mitigate project risks. Ensure projects meet operational readiness requirements including change control, maintenance windows, validation, documentation, and support handoffs. **10% - Reporting and Communication** Provide clear, concise updates to leadership and stakeholders, including project status, risks, financials, and key decisions required. **Work Lead Responsibilities (non-supervisory)** Provide day-to-day leadership for project and service delivery activities, including coordination of cross-team efforts, readiness validation, and quality assurance. Support consistent execution by monitoring progress, reinforcing processes and standards, and escalating systemic issues. Influence teams without direct authority to ensure alignment and successful outcomes. **Minimum Qualifications:** Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field. + Minimum of 5+ years of experience managing complex IT infrastructure or networking projects in a large enterprise environment. + Demonstrated experience delivering complex network-related projects (e.g., LAN/WAN, wireless, data center, or telecommunications). + Strong understanding of networking fundamentals including TCP/IP, routing and switching, wireless networking, and network security principles. + Experience coordinating cross-functional teams and managing dependencies across multiple organizations. + Proven ability to manage budgets, schedules, risks, and resources for large-scale technical projects. + Experience with change control practices, maintenance window planning, and stakeholder communications. + Strong communication skills with the ability to translate technical concepts for diverse audiences, including executive leadership. + Comprehensive experience with project management methodologies and tools (e.g., Agile, Waterfall, or hybrid approaches). + Ability to work independently in high-visibility environment, prioritize competing demands, and maintain delivery discipline. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. **Desired Qualifications:** + Project Management Professional (PMP) or similar certification. + Networking certifications such as CCNA, CCNP, or equivalent. + Experience supporting network services in higher education, healthcare, or research environments. + Knowledge of IT service management frameworks (e.g., ITIL). + Experience coordinating with regional or national research and education networks. + Strong customer service orientation and experience working with diverse stakeholder groups. **Working Environmental Conditions** + Hybrid, open office environment. + Must be willing to work occasional off hours to support planned maintenance windows and critical delivery deadlines. **Other Comments:** + A satisfactory outcome from a criminal history verification may be required prior to hire. + This is an essential position and may be required to work remotely when UW suspends operations. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $108,504.00 annual **Pay Range Maximum:** $162,744.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/ **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (https://policy.uw.edu/directory/po/executive-orders/eo-81-prohibiting-discrimination-harassment-and-sexual-misconduct/) . To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080) . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

About the Company

University of Washington

INDUSTRY

Other/Not Classified

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