Scope of Work

• Serve as a Senior Testing Consultant and Subject Matter Expert (SME) for testing strategy, execution, defect management, and quality assurance.
• Provide advanced testing support and guidance to Agile and traditional project teams.
• Design, execute, and validate User Acceptance Testing (UAT) activities.
• Work closely with business users to ensure systems meet functional, technical, and business requirements.
• Drive testing process improvements and promote quality best practices throughout the project lifecycle.

Key Responsibilities

• Review and analyze:
  • Business requirements
  • User stories
  • Process flows
  • Acceptance criteria
• Maintain and update the Requirements Traceability Matrix (RTM).
• Develop and maintain:
  • Test plans
  • Test cases
  • Test scenarios
  • Test suites
  • Test documentation
• Define:
  • Testing approach
  • Entry and exit criteria
  • Quality gates
  • Release-level testing strategies
• Execute manual User Acceptance Testing (UAT).
• Validate both functional and non-functional requirements.
• Participate in test case review sessions and identify automation candidates.
• Perform:
  • Regression testing
  • Exploratory testing
  • Bug hunts
  • Ad-hoc validation
• Log, track, and retest defects with detailed reproduction steps and supporting evidence.
• Conduct integration testing across systems, APIs, services, and interfaces.
• Support or execute:
  • Performance testing
  • Load testing
  • Security testing
  • Accessibility testing
• Prepare and manage UAT test data.
• Validate testing readiness, including:
  • Requirements
  • Test environments
  • Test data
  • Testing tools
• Participate in defect triage sessions.
• Assess defect:
  • Priority
  • Severity
  • Business impact
• Provide testing guidance and mentoring to business SMEs and testers.
• Develop and maintain:
  • Testing best practices
  • Templates
  • Documentation
  • Training materials
• Produce:
  • Daily status reports
  • Weekly test summaries
  • Test metrics
  • Progress reports
• Participate in Agile ceremonies, including:
  • Sprint Planning
  • Backlog Refinement
  • Daily Stand-ups
  • Sprint Reviews
  • Retrospectives
• Support release readiness assessments and Go/No-Go recommendations.
• Collaborate with automation engineers to identify and expand automation coverage.
• Continuously improve testing processes, documentation, tools, and team collaboration.
• Assess test coverage across:
  • Business requirements
  • Integrations
  • Business workflows
  • Data validation
  • User roles
  • Edge cases
• Recommend testing scope adjustments based on project risks, timelines, and release objectives.
• Monitor:
  • Defect trends
  • Aging defects
  • Recurring issues
  • Root cause analysis
• Identify and escalate environment issues affecting testing or release timelines.
• Define test data requirements and coordinate data setup, masking, and refresh activities.
• Support sprint, release, and project planning by providing QA/UAT estimates and testing assumptions.
• Participate in or lead release readiness discussions.
• Escalate quality risks, blockers, and unresolved issues with actionable recommendations.

Required Skills & Experience

• Strong understanding of:
  • User Acceptance Testing (UAT)
  • Software Development Life Cycle (SDLC)
  • Agile/Scrum methodologies
• Experience designing and executing complex test scenarios.
• Hands-on experience with:
  • Azure DevOps
  • Jira
  • Test management tools
  • Defect tracking tools
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.
• Knowledge of:
  • Accessibility standards (WCAG)
  • Security testing
  • Performance testing
• Ability to identify project risks and recommend mitigation strategies.
• Strong interpersonal and stakeholder management skills.
• Experience leading QA/UAT activities for large, cross-functional projects.
• Experience developing:
  • Test strategies
  • Test plans
  • RTMs
  • Test cases
  • Defect reports
  • Test summary reports
  • Release readiness documentation
• Strong understanding of:
  • Defect lifecycle management
  • Test coverage analysis
  • Risk-based testing
  • Release quality criteria
• Ability to influence stakeholders and challenge ambiguous requirements to ensure quality.
• Experience collaborating with:
  • Business teams
  • Technical teams
  • Product teams
  • Vendors
  • Project Management teams

Preferred Qualifications

• Experience working in government or other highly regulated environments.
• Familiarity with test automation tools such as:
  • Selenium
  • Playwright
  • Robot Framework
• Experience preparing and managing complex test data.
• Background in Business Analysis or broader Quality Assurance disciplines beyond UAT.

Education

• Bachelor's degree in:
  • Computer Science
  • Information Technology
  • Related technical field
• 10+ years of experience in QA, UAT, Software Testing, or related technical disciplines.
• Proven experience providing senior-level testing consulting and technical leadership.