Senior Trainer

About the role

• The Sales Trainer is responsible for developing, delivering, and continuously improving training programs that drive production, skill development, and revenue growth across the sales organization. This role plays a critical part in onboarding new hires, elevating mid-level producers, and sharpening top performers. The ideal candidate understands high-velocity sales environments, thrives on accountability, and knows how to turn potential into production.

What you'll do

Training & Development

• Lead new hire sales training from onboarding through ramp - up
• Develop structured training programs for licensed Mortgage Loan Officers
• Deliver daily, weekly, and ongoing skill-based coaching sessions
• Create curriculum focused on scripting, objection handling, product knowledge, and closing techniques
• Implement roleplay frameworks and call-review sessions

Performance Coaching

• Monitor individual and team KPIs (calls, contacts, applications, funded volume)
• Provide 1:1 coaching to improve conversion rates and sales confidence
• Identify performance gaps and create improvement plans
• Partner with sales leadership to elevate underperforming producers

Systems & Compliance

• Train on CRM systems, LOS platforms, and internal processes
• Reinforce compliance standards and ethical sales practices
• Ensure consistency in messaging and borrower experience

Culture & Accountability

• Help build a competitive, high-performance sales culture
• Promote accountability and ownership among team members
• Lead by example in professionalism, energy, and discipline

Qualifications

• 3+ years of sales experience (mortgage or financial services preferred)
• 1+ year in training, coaching, or leadership role preferred
• Proven track record of personal production and/or developing high performers
• Strong understanding of mortgage products and loan origination process
• Excellent communication and presentation skills
• Data-driven mindset with ability to analyze sales metrics

What We Offer

• Competitive pay based on experience.
• Health, dental, and vision insurance after 90 days.
• 401(k) with company match.
• Opportunities for career growth in a rapidly expanding company.
• Supportive and collaborative work environment.