Senior Training Manager, Field Service, and Operational Planning & Integration Lead

CACI

Sterling, Virginia

JOB DETAILS
SKILLS
Acceptance Testing, Analysis Skills, Business Administration, Business Development, Concept of Operations (CONOPS), Conference Management, Continuous Improvement, Corrective Action, Customer Relations, Customer Support/Service, Federal Contracts, Federal Government, Field Trials, Government, Government Contracts, Identify Issues, Integration Testing, Leadership, Lesson Plans, Military, Military Operations, Military Science, On Site Support, Online Training, Operational Audit, Operational Communications, Operational Support, Operations Management, Operations Planning, Performance Metrics, Problem Solving Skills, Product Demonstration, Product Engineering, Product Management, Product Support, Project/Program Management, Risk Management, Safety/Work Safety, Simulation, System Integration (SI), System Operations, Systems Administration/Management, Systems Maintenance, Technical Support, Testing, Train-the-Trainer, Training Program, Training Program Development, Training/Teaching, Training/Teaching Curriculum, Willing to Travel
LOCATION
Sterling, Virginia
POSTED
5 days ago
Job Title: Senior Training Manager, Field Service, and Operational Planning & Integration Lead

Job Category: Intelligence

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: Up to 50%

Type of Travel: Local

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Position Description:

The Senior Training Manager is responsible for the development, execution, and continuous improvement of training programs supporting government, military, and commercial customers. In addition, this position serves as a senior Field Service Representative (FSR) and operational planning & integration lead, providing direct customer support, mission planning expertise, operational assessments, and fielded system sustainment. The ideal candidate combines operational military experience, training management expertise, customer engagement skills, and program execution capabilities to ensure successful deployment, operation, and sustainment of complex technical systems.

Responsibilities:

Training Program Management

  • Develop and execute comprehensive training strategies for operators, maintainers, and system administrators.

  • Design and manage instructor-led, field-based, simulation, and online training programs.

  • Develop training plans, curricula, lesson plans, training support packages (TSPs), and student evaluation criteria.

  • Ensure training products align with customer requirements, operational concepts, and system capabilities.

  • Manage training schedules, resources, facilities, and instructor assignments.

  • Measure training effectiveness through assessments, surveys, and performance metrics.

  • Support new equipment training (NET) and train-the-trainer programs.

Field Service Representative (FSR) Operations

  • Serve as senior customer-facing representative supporting deployed systems.

  • Provide on-site technical assistance, troubleshooting, and operational support.

  • Coordinate system installation, integration, testing, and acceptance activities.

  • Support field exercises, demonstrations, operational assessments, and customer evaluations.

  • Maintain direct communication with customer operational units and leadership.

  • Document field issues and coordinate corrective actions with engineering and product teams.

  • Develop and execute sustainment and support plans.

Operational Planning and Mission Support

  • Lead operational planning activities supporting customer missions and exercises.

  • Develop concepts of operation (CONOPS), tactics, techniques, and procedures (TTPs), and employment concepts.

  • Participate in mission planning and operational rehearsals.

  • Conduct mission analysis and capability assessments.

  • Support exercise planning, execution, and after-action reviews.

  • Coordinate with government stakeholders, operational units, and program leadership.

  • Develop operational readiness assessments and recommendations.

Customer Engagement

  • Serve as trusted advisor to military and government customers.

  • Support customer working groups, planning conferences, and program reviews           

  • Provide operational feedback to product management, engineering, and program teams.

  • Support business development activities, demonstrations, and customer site visits.

  • Brief senior military and government officials on system capabilities and operational employment.

Program Support

  • Support integrated product teams (IPTs) and program reviews.

  • Contribute to schedules, risk management, issue resolution, and milestone planning.

  • Support test and evaluation activities, including DT, OT, and user assessments.           

  • Assist with development of training-related contract deliverables.


Job Requirements:

  • Bachelor's degree in Military Science, Education, Engineering, Operations Management, Business Administration, or related field. 

  • Master's degree preferred.

  • 15+ years of Military, Government or defense industry experience

  • 5+ years managing training programs and instructional development

  • Experience serving as a Field Services Representative or operation support lead

  • Supported Military exercises, operational testing or Field activities

  • Experience developing training material and conducting classroom and field instructions

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What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.


Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$120,800 - $265,800

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

About the Company

C

CACI

CACI provides information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. A member of the Fortune 1000 Largest Companies, the Russell 2000 Index, and the S&P SmallCap 600 Index, CACI provides dynamic careers for over 15,800 employees working in over 120 offices worldwide. Visit .

We strive to sustain a corporate culture based on integrity - one that's focused on treating customers ethically and making their priorities our priorities. We pride ourselves in finding and hiring people with the highest intellectual capital, and providing them with challenging opportunities and encouraging their innovation and initiative.
INDUSTRY
Computer/IT Services
FOUNDED
1962
WEBSITE
http://www.caci.com/