Job Description
The Role
Note Fidelity will not provide immigration sponsorship for this position.
Fidelity Investments is looking for a Senior User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. Its a fast-paced environment where decisions are data-focused collaborative and iterative. The organization deeply values design.
Senior UX Designers typically Lead the design strategy and execution on their product team with some guidance and coaching Help define the design work and deliver business outcomes on the product team Consult with the product owner to help inform product strategy Contribute to the culture of the UXD group
The Expertise and Skills You Bring 4 plus years of UX or related experience is preferred A degree in a related field such as interactive design architecture industrial design graphic design or human factors is preferred Experience working on agile teams delivering value in digital products preferred Experience running andor using research to support evidence-focused design decisions preferred A digital portfolio we can review online is required An array of design skills which might include visual conversational information architecture prototyping strategic design methods such as design thinking user research or writing Ability to design across all channels including web native and automated Effective communication as a writer presenter and facilitator equally at ease speaking with developer partners or executives A foundation of development knowledge both web and mobile Familiarity with the value of design systems understanding reuse and scale and knowing when to contribute to make them better Partnering with user research to understand the customer problems to tackle Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions An unwavering curiosity to ask why Design brings you happiness
The Team
About the Cash Solutions UXD teamJoin the UX Design team creating best-in-class products that our customers use to manage their cash and specialty savings. As a Senior Designer aligned to Credit Cards youll help shape the end-to-end customer journey from onboarding and account setup to payments rewards and account management. Youll design across native and web and collaborate with partners across Fidelity to make our financial experiences intuitive seamless and rewarding.
Fidelitys Onsite Working ModelFidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently some roles and locations require 100 onsite presence while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications
CategoryInformation Technology
Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934 the Investment Advisers Act of 1940 the Investment Company Act of 1940 ERISA numerous state laws governing securities investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations including FINRA among others. Those laws and regulations may restrict Fidelity from hiring andor associating with individuals with certain Criminal Histories.
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Benefits
Company overview
Company overview
At Fidelity we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodationsfmr.com or by calling 800-835-5099 prompt 2 option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity we value honesty integrity and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal civil litigations and regulatory review employment education and credit review role dependent. These investigations will account for 7 years or more of history depending on the role. Where permitted by federal or state law Fidelity will also conduct a pre-employment drug screen which will review for the following substances Amphetamines THC marijuana cocaine opiates phencyclidine.
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