Senior UX Designer, Digital Acceleration

Amazon.com Inc

Bellevue, WA

JOB DETAILS
SKILLS
Analysis Skills, Competitive Analysis/Strategy, Customer Experience, Customer/Client Research, Data Analysis, Design Patterns Programming Methodologies, Kindle, Metrics, Music, Presentation/Verbal Skills, Product Development, Prototyping, Resolve Customer Issues, Technical Delivery, Testing, User Experience Design (UXD), User Interface/Experience (UI/UX), Wireframes, Writing Skills
LOCATION
Bellevue, WA
POSTED
30+ days ago

Join the team that defines user experience for the Amazons Digital products (Kindle, Music, Video, Prime etc.). Amazon's Digital Acceleration team is looking for Senior UX Designer to lead and raise the UX bar. We seek an individual with the creative vision, customer obsession, and technical acumen to deliver customer obsessed UX that measurably improves our post purchase experience. It is an opportunity to lead and influence efforts across Amazon by defining near and long-term customers experiences to discover, purchase, and manage subscriptions and bundles on Amazon. You will identify, define, and propose new design patterns and features that delight across customer touch-points. Working backwards from a customer experience North Star you help envision, you will work closely with product and development teams to innovate, implement, and iteratively explore concepts. You are a conceptual thinker with the ability to analyze and break work down into near and long term phases. You excel at managing and influencing broad stakeholder group. You thrive on synthesizing various qualitative and quantitative inputs to discover, define and deliver innovative features that address unmet customer needs. You also thrive on iterative exploration of incremental and large-scale solutions that consider technical feasibility. This will require excellent presentation skills (written and oral), insight and data driven analysis, technical deep-dives, strong business judgment, deep curiosity about how things work, and a passion for customers.

Key job responsibilities

  • Bring a strong, customer-obsessed point of view
  • Synthesize consumer insights, business opportunities, product analytics, and competitive intelligence into concepts that scale.
  • Lead design activities like brainstorming, user testing and iteration to turn concepts into tangible solutions.
  • Create design artifacts like user flows, wireframes, visual mocks, and prototypes to communicate your ideas.
  • Independently present work, socialize ideas, and manage stakeholder expectations.
  • Work alongside engineers and product managers throughout all stages of the product development to ship results.
  • Work with the team to identify, track success metrics for design.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles