Senior UX Designer, Gift Cards

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Anatomy, Communication Skills, Cross-Functional, Customer Experience, Customer/Client Research, Data Science, Desktop PC, Detail Oriented, Establish Priorities, Human Factors, Mentoring, Needs Assessment, Problem Solving Skills, Process Improvement, Product Design, Product Engineering, Prototyping, Resolve Customer Issues, Scientific Research, Team Player, Typography, Use Cases, User Experience Design (UXD), User Interface Design, User Interface/Experience (UI/UX)
LOCATION
Seattle, WA
POSTED
30+ days ago

The Amazon Gift Cards Design team is committed to revolutionizing the gifting experience through advanced technology and thoughtfully designed experiences that distinguishes us from the competition. We are seeking thoughtful, talented, and multi-faceted user experience designers who love empowering our customers with high-quality interaction and visual design and who are eager to bring their creative ideas and hard work to our team.

We are looking for an accomplished and innovative Senior UX designer, who will be responsible for defining, articulating, and championing the future vision for how our customers buy and use Amazon Gift Cards. The right candidate leads with clarity and empathy, inspires others, and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.

This role is for a hands-on designer with a leader mindset who establishes a vision and strategy, scales their impact with proactive collaboration across cross-functional teams, and elevates the design quality of the entire team. You will develop strong relationships with fellow designers and partner closely with Product, Engineering, and Business counterparts throughout the organization to launch bar-raising experiences for customers around the world. As a creative lead, you have a passion for solving our customers" problems, always putting their needs first.

Here's the kind of person we are looking for:

  • You have worked as a designer for at-least 8 years, and have experience designing, building, and delivering products.
  • You're a full stack user experience designer. You look at interaction design, visual design and aesthetics, typography, motion, 3D, human factors, and more as tools in the UX designer's toolkit.
  • You thrive on working well with others. You make the people around you better. You love to collaborate with designers, user researchers, engineers, product managers, executives, and inspire them to do their best.
  • You get stuff done.
  • You're a fantastic storyteller. You know that our products tell our customers a story through the user experience. You won't rest until that story is a compelling one.
  • You love rules and you know when to break them. You think systemically because you know that creating a coherent experience requires it. But you know when the system needs to expand to accommodate a user's varied conceptual model. And you know when to do something completely unique to create an arresting and product-defining moment.
  • You don't already know everything and you love to learn. You're inspired by helping users solve their problems. You love finding out you're wrong. You consume large amounts of quantitative and qualitative data to constantly refine your assumptions.
  • And finally, you want to be part of creating dramatic and impactful change on a team that is committed to becoming a beacon for others when it comes to user experience design. You learned your craft through a combination of formal training and on-the-job experience. If you have the experience and passion for doing this work at the highest level, we'd love to talk to talk to you and see a portfolio of the work you're most proud of.

Key job responsibilities

  • Partner with product managers to drive the roadmap for new components.
  • Collaborate with product design teams to understand user needs, problems, and goals across diverse use cases.
  • Partner with researchers and data scientists to gain insight to drive and improve designs.
  • Work with other designers to ensure cohesion and deliver exceptional user experiences.
  • Articulate guiding principles to ground and inspire ideation, prototyping, and exploration of various design solutions.
  • Design components with ingenious microinteractions, that integrate with Amazon"s design system, prioritize accessibility, and respond across desktop and mobile experiences.
  • Create interaction specifications using language, diagrams, and prototypes to describe component usage, anatomy, behavior, and configuration with clarity and detail.
  • Partner closely with engineering teams from design to hand off, and ensure components are implemented to specification.
  • Work closely with development team to ensure the designs are accurately implemented.
  • Mentor junior designers on the team.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles