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Senior UX Researcher

Magna International, Inc

Lowell, Massachusetts

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JOB DETAILS
SKILLS
Agile Programming Methodologies, Analysis Skills, Artificial Intelligence (AI), Atlassian JIRA, Automotive Technology, Best Practices, Customer/Client Research, Device Drivers, Documentation, Establish Priorities, Hardware-Software Integration, Operations Research, Product Design, Product Engineering, Product Lifecycle, Product Strategy, Qualitative Research, Quantitative Research, Research Skills, Robotics, Statistical Sampling, Storytelling, Survey Design, Team Player, Usability Testing, Use Cases, User Experience Design (UXD), User Interface/Experience (UI/UX)
LOCATION
Lowell, Massachusetts
POSTED
8 days ago
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What we offer:

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary:

Magna New Mobility is a business unit inside Magna International leveraging Magna's technology building blocks, developing new capabilities, and entering new markets and use cases. Our products include advanced solutions for urban markets, industrial intralogistics, commercial and autonomous vehicles.

Magna New Mobility is also creating advanced software solutions that integrate with next-generation hardware. Our software is a core driver - turning our hardware into smart, integrated platforms for partners eager to advance the mobility sector.

Magna's New Mobility group is not just about building individual technologies; we aim to create integrated solutions that address the complex challenges of moving people efficiently and cost effectively in the 21st century. Join us in advancing and shaping the future of mobility.

Job Responsibilities:

About the Role

We're moving fast post-launch-and this is your chance to help shape the future of user research at Magna New Mobility.

As a Senior UX Researcher, you'll be one of the earliest members of the UX team and a key player in establishing how we learn, validate, and scale. Reporting to the Senior UX Designer, you'll lead research efforts across the product lifecycle and help define the systems, practices, and principles that guide our user-centered culture.

You'll design and run high-impact studies, collaborate across design, product, and engineering, and bring deep user insight to the way we define and build robotic and digital experiences.

What You'll Do

• Lead mixed methods UX and consumer insights research across the product lifecycle, including generative, formative, and evaluative studies

• Design and execute qualitative research using interviews, ethnographic observation, concept testing, and usability studies

• Conduct quantitative research (e.g., surveys, segmentation, MaxDiff, conjoint analysis) to inform positioning, targeting, and prioritization

• Synthesize insights into compelling, actionable findings that influence product direction

• Shape our internal research ops: tools, templates, documentation, and ethical best practices

• Collaborate with product managers, engineers, & designers to align research with product strategy

• Promote user empathy and champion the voice of the customer across disciplines

• Participate in product strategy workshops, design sprints, and concept validation sessions

• Help define how research informs AI and robotics-based product behavior

• Perform other responsibilities as assigned

What You'll Bring

• 5+ years of experience in UX, user research, or consumer insights-ideally with hardware and software products

• Strong skills in both qualitative and quantitative methods

• Experience with survey design, sampling strategy, and statistical techniques (e.g., cluster analysis, factor analysis)

• Proven ability to design lean, scrappy research in fast-moving, ambiguous environments

• Experience working on 0-1 products or entirely new product categories

• Comfort working with Figma

• Exceptional communication and storytelling skills; You know how to turn insight into action

• A collaborative, curious, and user-obsessed mindset

Nice to Haves

• Exposure to Agile workflows and working on product teams

• Experience using Jira and Confluence for collaboration

• Familiarity with Pendo for product analytics, in-app guidance, or NPS collection

• Experience or interest in working with AI-enhanced experiences or robotics is a plus

• Hands-on experience conducting research for hardware or integrated hardware-software products

Hiring Base Salary Range: $85,670 - $159,110 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data). In addition

About the Company

M

Magna International, Inc

We are a leading global automotive supplier with 347 manufacturing facilities and 94 product development, engineering and sales centres in 27 countries. We have over 159,000 employees focused on delivering superior value to our customers through innovative processes and World Class Manufacturing.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Automotive and Parts Mfg
FOUNDED
1957
WEBSITE
http://www.magna.com/

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