
VP - End User Technology and Experience New York Life Insurance Company
- $230,000–$275,000 Per Year
Organization Overview:
Markets Operations represents the evolution and transformation of Operations in the Finance Industry which creates a uniqueness about how we deliver our products and solutions. We take pride and are passionate about our People and our culture. We are invested in you, your experiences, development, and in building a successful career for you at Citibank. We are modernizing everything we do; allowing flexibility and creating an exciting environment which encourages diversity of thought and inclusion.
We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative, Clearing & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivatives, Clearing and Foreign Exchange Prime Brokerage) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.
Our Operations groups are the core of all activity at the Firm and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders such as Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a client relationship group dedicated to overseeing service performance and strategic partnerships with top tier clients, where we play a key role in supporting global clients to ensure they have a first-class experience when doing business with Citi.
Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.
We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.
Role Overview
We are seeking a highly experienced Prime Margin professional to join the Margin, Collateral & Optimisation team within Markets Operations, as a Senior Vice President with responsibility as the global head of Prime Brokerage Margin Operations.
The successful candidate will have a strong background in Prime Margin Operations, within a peer US registered broker-dealer, with subject‑matter experience across margin methodologies, regulatory frameworks, operational processes and associated controls. The candidate will also possess strong experience of Prime Brokerage product offerings and bring deep front‑to‑back Prime Margin experience, strong technical expertise, and the ability to operate across Product, Risk, Operations, Technology, Legal, and Compliance partners.
This position plays a critical role in governing operational processes, ensuring regulatory adherence, supporting strategic platform development, and facilitating safe, scalable client growth.
Key Responsibilities
Margin Governance & Oversight
People & Culture Agenda:
Required Qualifications
BA/BS degree preferred
10+ years' experience in in financial services with specific experience leading global Prime Brokerage margin functions. Demonstrate a strong appreciation of Prime margin processes, regulations, securities products, practices, and risks, and/or product/service design, execution and delivery of large strategic change programmes. Preferably at large financial services firm
Expert knowledge of US regulatory frameworks, especially:
Reg T
Portfolio Margin (PM) rules
FINRA margin requirements
SEC 15c3‑1 / 15c3‑3 considerations
US listed derivatives margin rules (CME/OCC)
End-to-end knowledge of margin and/or collateral optimization, including the impacts on liquidity, capital, financial reporting, books and records and securities and margin & collateral practices and infrastructure. Demonstrate understanding of a end-to-end margin and collateral control framework and standards
Strong, influential communicator who is articulate and concise demonstrated success interacting with senior business, operations, technology, internal stakeholders and regulators. Experience articulating broad strategies to senior stakeholders, driving broad-based and high impact implementations
Innovative, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology
Thinks logically and is good at problem solving. Result orientated
Able to write clearly and concisely. To present ideas and proposals to senior decision makers without technical jargon
Demonstrate sound judgement and a strong risk management mindset, demonstrated through implementing sound controls and processes
Ability to establish and build trust with professionals throughout the business as a leader, advisor and business partner to the organization with a clear client orientation
Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint
Strong risk and control mindset ability to identify sub-optimal processes, drive robust capabilities with a clear focus on robustness and transparency
Proven ability to work across senior stakeholders in Risk, Product, Technology, and the Front Office
Excellent analytical, communication, and decision‑making skills
What This Role Delivers
Job Family Group:
Operations - Transaction Services
Job Family:
Securities and Derivatives Processing
Time Type:
Full time
Primary Location:
Jersey City New Jersey United States
Primary Location Full Time Salary Range:
$163,600.00 - $245,400.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Aug 06, 2026
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents - AI Notice and Right
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.
| Location | Jersey City, NJ |
| Salary | $163,600–$245,400 Per Year |
