Senior Warehouse Operations Manager

The Role

As the Senior Manager over Warehouse Operations, you will lead all aspects of warehouse operations for the CookUnity facility. You'll be responsible for both day-to-day operational excellence and the strategic development of systems and processes that drive scalability, efficiency, and food safety.

This role demands a strong leader who can own and optimize core functions such as stock replenishment, receiving, inventory control, ingredient distribution, and order staging. You'll also serve as a critical cross-functional partner to teams across Culinary, Fulfillment, Procurement, and Technology to ensure materials and ingredients flow smoothly into production and finished goods move efficiently into last-mile distribution.

This is a high-impact role for someone passionate about building systems, developing people, and driving continuous improvement across warehouse and supply chain operations.

Responsibilities

• Oversee all warehouse operations at the CookUnity facility, including receiving, storage, inventory management, ingredient picking, and outbound distribution.
• Manage a team of salaried and hourly associates and leaders (30+ direct and indirect reports)
• Develop and execute warehouse layouts, racking strategies, and inventory zoning to maximize space and improve material flow.
• Lead a team of Supervisors and Associates, fostering a culture of accountability, safety, and high performance.
• Own your portion of the P&L through KPIs such as over-usage, inventory accuracy, waste and spoilage, purchase price variance and labor utilization; develop and implement strategies to improve these metrics.
• Manage warehouse labor planning and the site's operational budget; ensure labor productivity is continuously optimized.
• Drive continuous improvement initiatives using Lean or Six Sigma methodologies targeting material handling, storage optimization, and data accuracy.
• Aid in development and implementation of Standard Operating Procedures (SOPs) to help ensure Marketplace functions are operating at highest efficiency levels.
• Ensure compliance with food safety protocols (e.g., HACCP), sanitation practices, and warehouse safety standards.
• Provide warehouse input into S&OP and site capacity planning processes.
• Travel occasionally (5-10%) to support company-wide initiatives and collaborate with peers at other CookUnity sites.

Qualifications

• Bachelor's degree in Supply Chain, Industrial Engineering, Operations Management, or related field; or equivalent operational experience in fast-paced warehouse settings.
• Minimum of 8 years of experience in warehouse, inventory, or supply chain operations, including at least 5 years in a leadership role.
• Demonstrated success managing warehouse teams in food production, manufacturing, or high-volume fulfillment environments.
• Strong understanding of HACCP, warehouse safety protocols, and food handling requirements.
• Experience with ERP, WMS, and MRP platforms (e.g., NetSuite, SAP, Infor) and the ability to lead system optimization or rollouts.
• Proven ability to manage site budgets, labor plans, and operational metrics.
• Skilled in continuous improvement practices and structured problem-solving.
• Ability to thrive in a hands-on leadership role within a dynamic, scaling environment.
• Ability to promote professional growth and development of the entire Warehouse team.
• Bilingual English/Spanish strongly preferred due to the makeup of our team.
• Ability to travel 5-10% as needed to support other locations.

Benefits

• Health Insurance coverage
• PTO policy and paid sick days
• We grow, you grow: Stock Options Plan granted on Day 1.
• Family leave: 12 fully paid
• Compassionate Leave: 3-5 days each time the need arises
• A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
• Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle
• Awesome opportunity to join a company that is looking to change how we eat and how chefs work!