Senior Web Quality Assurance Engineer

Who We Are

Provision IAM is a custom digital solutions agency specializing in financial and regulatory technology. For more than 30 years, we’ve helped organizations optimize digital operations and build secure, scalable identity and access management solutions for financial institutions and other regulated industries.

We are a distributed U.S.-based team of thoughtful technologists and problem-solvers who value ownership, continuous learning, attention to detail, and meaningful impact. Our environment supports autonomy, professional growth, and collaboration across engineering, operations, quality assurance, and client teams.

If you’re looking for a role where your quality assurance expertise, technical judgment, and commitment to excellent user experiences help improve digital operations for real clients, you’ll find purpose and visibility here.

About the Role

We are seeking an experienced, detail-oriented Senior Web Quality Assurance Engineer to lead quality assurance testing for web-based products, digital platforms, and client-facing technology solutions. This role requires someone who can work independently, understand the broader purpose of QA within a technical environment, and take ownership of testing quality without needing day-to-day technical guidance.

In this role, you will own the development and execution of comprehensive test plans that support the full user experience. You will work closely with managers, developers, and client-facing team members to identify, document, prioritize, and communicate layout, functional, content, legal, analytics, security-oriented, and compliance-related issues with clarity and confidence.

This is a hands-on senior QA role that requires strong organization, clear documentation, professional communication, and sound judgment. You will communicate directly with clients when needed to help triage issues, clarify concerns, support resolution, and ensure that quality expectations are understood and met.

This role is well-suited for someone who enjoys detailed testing, understands web technologies, can evaluate issues beyond surface-level defects, and is comfortable being the primary QA resource responsible for maintaining high standards across multiple projects.

This is a full-time, fully remote position open to applicants across the continental United States who are authorized to work in the U.S.

Salary Range: $65,000 – $80,000 annually, commensurate with experience.

What We Offer

• Competitive salary: $65,000 – $80,000

• Company-paid health insurance, including employee and family coverage

• Generous paid time off

• SIMPLE IRA retirement plan, including IRS-compliant eligibility and company participation

• Fully remote work environment

• Meaningful work supporting financial institutions and regulated businesses

• Opportunities for professional growth, technical ownership, and client-facing impact

What You’ll Be Doing

• Lead quality assurance testing for websites, applications, and digital platforms

• Develop, execute, and maintain comprehensive test plans

• Review requirements, acceptance criteria, workflows, and expected functionality to ensure appropriate test coverage

• Perform browser, layout, functional, and responsive testing across desktop, tablet, and mobile devices

• Identify, document, prioritize, and communicate defects, inconsistencies, risks, and user experience issues

• Test websites and applications against established requirements, acceptance criteria, client expectations, and quality standards

• Review content, links, forms, analytics tags and triggers, and related functionality for accuracy and consistency

• Identify and report content, legal, analytics, security-oriented, and compliance-related inconsistencies within the scope of the QA process

• Communicate directly with clients and internal team members to help triage, clarify, and resolve reported issues

• Provide clear QA guidance and recommendations when issues require judgment, prioritization, or additional investigation

• Follow and improve existing QA processes, documentation standards, and testing procedures

• Manage multiple tasks and projects simultaneously, including work with tight deadlines

• Assist with client training, support documentation, or process documentation when needed

• Learn new tools, systems, processes, and client environments quickly

• Use AI tools appropriately to enhance productivity, analysis, documentation, and workflow

How We Evaluate Candidates

We focus on demonstrated skills, practical capability, communication, judgment, and attention to detail. We use screening questions, structured interviews, and role-related discussion to evaluate QA experience, technical reasoning, documentation skills, client communication, and ability to work effectively in a remote environment.

We value:

Strong attention to detail
Independent ownership of QA work
Clear written and verbal communication
Sound judgment
Ability to follow and improve established processes
Practical technical understanding
Professional client communication
Intellectual honesty
Ability to research, learn, and solve problems
Strong documentation and follow-through

Required Technical Skills

Web Quality Assurance & Testing

Minimum of 5 years of digital quality assurance experience, or an equivalent combination of education, technical training, and directly related experience
Strong technical background and understanding of web technologies
Experience leading QA testing for websites, applications, or digital platforms
Knowledge of browser testing and the ability to identify inconsistencies across desktop, tablet, and mobile devices
Experience writing, executing, and maintaining test plans
Ability to test websites and applications against requirements, acceptance criteria, and expected functionality
Understanding of layout, responsive design, browser behavior, accessibility considerations, and user experience principles
Ability to identify and document functional, layout, content, analytics, legal, security-oriented, and compliance-related issues
Ability to evaluate defects, determine severity, communicate impact, and recommend appropriate next steps

Documentation, Communication & Client Support

Strong written and verbal communication skills, including the ability to communicate clearly with clients and internal team members
Ability to document issues clearly, concisely, and accurately
Ability to communicate technical concerns in a professional and understandable way
Ability to interact directly with clients to help clarify, triage, and resolve issues
Ability to support client training or client-facing documentation when needed
Ability to explain QA findings, risks, and recommendations with confidence and professionalism

Working Style & Professional Expectations

Ability to work independently without day-to-day QA guidance
Ability to match existing processes and follow precise instructions
Ability to identify when existing processes need clarification, improvement, or escalation
Strong aptitude for highly detail-oriented tasks
Ability to manage multiple tasks and projects simultaneously with tight deadlines
Ability to learn new tools, systems, and processes quickly
Self-directed and accountable in a remote work environment
Professional, client-aware, and organized
Strong follow-through and commitment to quality

Education & Experience

Bachelor’s degree in an IT-related curriculum, or equivalent education and related work experience

AI-Augmented Technical Environment

We encourage the thoughtful use of AI tooling to improve efficiency, strengthen documentation, support analysis, and improve workflow. Candidates should be comfortable leveraging AI responsibly while maintaining sound judgment, careful review, strong technical fundamentals, and practical problem-solving ability.

Nice-to-Have Experience

Desktop, tablet, and mobile breakpoint testing
Web functional testing
Browser and layout testing
Google Analytics tag and trigger testing
Security-oriented testing
Automated testing
FinTech, banking, or regulated-industry experience
Client-facing technical support or client training
Development, coding, or scripting experience
Accessibility testing experience
Experience improving QA processes, templates, standards, or workflows
Experience working successfully from home or in a fully remote environment

Employment Requirements

Must be authorized to work in the United States
Position is open to applicants residing in the continental United States
Provision IAM does not sponsor employment visas
Employment is contingent upon successful completion of background screening and drug testing, where permitted by law
All hires must complete Form I-9 and verify identity and employment authorization
This is a full-time position

Equal Employment Opportunity

Provision IAM is an equal opportunity employer and makes employment decisions based on business needs, job requirements, and individual qualifications. We are committed to providing equal employment opportunities in accordance with applicable federal, state, and local laws.

Ready to Apply?

If you are an experienced QA professional who values ownership, clear communication, careful testing, documentation, and meaningful technical impact, we encourage you to apply and learn more about joining our team.