We are seeking an experienced Senior Systems Engineer specializing in enterprise workstation management, Operating System Deployment (OSD), and application packaging/deployment using Microsoft System Center Configuration Manager (SCCM) to support Pension Benefit Guaranty Corporation (PBGC) in Washington, DC. As a senior member of the Enterprise Support Services (ESS) team, you will drive the engineering, automation, and lifecycle management of Windows workstations across the enterprise, ensuring reliable imaging, optimized configurations, and efficient software delivery.
The ideal candidate is an experienced endpoint engineer who thrives in fast-paced environments, takes ownership of complex technical challenges, and consistently delivers high-quality workstation solutions. Strong communication skills, customer focus, and attention to detail are essential.
This position requires the ability to work onsite three days per week in Washington, DC.Description of Duties:
- Lead engineering efforts for SCCM OSD and software deployment, including packaging, testing, and automating delivery of enterprise applications.
- Manage and optimize the Windows imaging lifecycle, including task sequences, driver management, baseline configuration, and troubleshooting OS deployment issues.
- Develop advanced PowerShell automation to streamline workstation management, configuration, and reporting.
- Oversee workstation-related migrations, upgrades, and integration projects, ensuring smooth enterprise-wide transitions.
- Resolve complex workstation outages and issues impacting user productivity, providing expert-level diagnostic and remediation support.
- Maintain and enhance Group Policies related to workstation configuration; recommend and implement new GPOs where needed.
- Implement security and application access controls using AppLocker and other workstation security technologies.
- Create and maintain workstation architecture diagrams, technical documentation, and standard operating procedures.
- Process technical tasks and change requests through enterprise ITSM tools such as ServiceNow.
- Participate in scheduled after-hours activities, on-call rotations, and periodic disaster recovery exercises.
- Work closely with vendors and internal teams to identify solutions to complex workstation-related issues.
- Collaborate with customers and stakeholders to plan future workstation enhancements, deployments, and upgrades.
QualificationsRequired:- Bachelor’s degree and 9 or more years of experience; or master’s degree with 7 or more years; or equivalent professional experience in lieu of a degree.
- Ability to obtain and maintain a public trust requiring U.S. Citizenship or Green Card.
- Expert-level knowledge of SCCM/MECM for OSD, software packaging, deployment, and workstation compliance.
- Advanced proficiency in Microsoft PowerShell scripting for automation and system administration.
- Strong background in Windows 11 workstation management, Active Directory, and Group Policy.
- Deep understanding of workstation-level networking concepts (TCP/IP) and troubleshooting tools.
- Demonstrated experience resolving complex workstation and OS deployment issues across large organizations.
- Ability to work independently and manage tasks via enterprise ticketing system such as ServiceNow.
Desired:- Advanced PowerShell scripting and automation capabilities.
- Hands-on Active Directory and Group Policy administration.
- Familiarity with Microsoft Windows Server OS (2019, 2022, 2025) for workstation-related integration points.
- Certificate management experience, including workstation certificate lifecycle processes.
- Experience working within Microsoft Azure environments.
- Working knowledge of LDAP concepts and troubleshooting.
- Ability to apply ITIL v4 Foundation concepts to daily operations and process improvement.
- Excellent interpersonal and team collaboration skills.
- Strong technical writing and documentation skills.
- General knowledge of third‑party management/monitoring tools such as SCCM, SCOM, InfoBlox DNS, and BigFix.
- Manage Windows endpoints in a co-managed environment using Microsoft Configuration Manager (SCCM/MECM) and Microsoft Intune, supporting application deployment, policy management, compliance and workload transitions
- Experience managing Ricoh printers and related enterprise print workflows is a plus.
Clearance Requirement:
- Must be eligible to obtain a U.S. Public Trust Clearance
We offer:- Competitive salary based on experience
- Profit sharing distributed twice a year
- 15 days of paid time off and 10 paid holidays per year
- 401(k) with employer matching
- Health and dental benefits
- Opportunity to work with other talented technical professionals
SharePointXperts is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. SharePointXperts participates in E-Verify. Click the following links for important information about our participation in this program and your rights.https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdfhttps://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf
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