Senior Wireless Engineer

University of North Carolina at Chapel Hill

Chapel Hill, NC

JOB DETAILS
SALARY
$105,000–$120,848 Per Year
SKILLS
802.11, Acceptance Testing, Application Programming Interface (API), Artificial Intelligence (AI), Authentication, Childcare, Cisco Network Systems, Communication Skills, Computer Firmware, Computer Maintenance, Computer Networks, Construction Support, Customer/Consumer Behavior, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Data Management, Desktop PC, Disaster Recovery, Driver's License, Genetics, Higher Education, IT Service Management (ITSM), Identify Issues, Machine Tool, Modeling Languages, Network Access Control (NAC), Network Architecture/Engineering, Network Monitoring, Network Operations Center, Network Support, Network Switching, On Call, Operating Systems, Operational Improvement, Operational Support, Operations, Patient Care, Performing Arts, Problem Solving Skills, RADIUS (Remote Authentication Dial-In User Service), Radio Frequency, Recreation, Retail, Scripting (Scripting Languages), Service Delivery, ServiceNow, Spectrum Analyzers, System Migration, Team Player, Technical Leadership, Training/Teaching, User Interface/Experience (UI/UX), Validation Testing, Wireless Communications, Wireless Platforms
LOCATION
Chapel Hill, NC
POSTED
2 days ago

Posting Information

Posting Information

Department ITS - IT Infrastructure-605000 Career Area Information Technology Posting Open Date 07/02/2026 Application Deadline 07/16/2026 Open Until Filled No Position Type Permanent Staff (EHRA NF) Working Title Senior Wireless Engineer Appointment Type EHRA Non-Faculty Position Number 20000170 Vacancy ID NF0009865 Full Time/Part Time Full-Time Permanent FTE 1 Hours per week 40 Position Location North Carolina, US Hiring Range $105,000 - $120,848 Proposed Start Date 08/10/2026

Position Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

ITS Infrastructure, Operations, & Networking (I,O,& N)) manages the ITS data centers and provides around-the-clock support for ITS business computing activities. I&O also supports and maintains the infrastructure for network, data communications transport services, and campus desktop computers, and maintains the infrastructure for the operating systems for non-research ITS servers and for disaster recovery and business continuity activities for ITS. I&O also manages the enterprise-wide IT Service Management platform ServiceNow.

Position Summary

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

UNC's wireless network includes more than 12,000 access points, making it one of the largest higher education wireless deployments in the country. The campus has long operated on Aruba infrastructure; in the summer of 2025 the University selected Cisco Meraki as its wireless platform and has begun migrating to Meraki using a local gateway architecture. This position will help carry out that migration while keeping daily operations running smoothly on both platforms.

The Senior Wireless Engineer works closely with other wireless engineers, network engineering teams, and network architecture to support daily operations, troubleshoot complex issues, and deliver new wireless services. Responsibilities include:

  • Monitoring and maintaining the wireless infrastructure and associated network services
  • Supporting the campus-wide migration from Aruba to Cisco Meraki, including configuration, validation, and building cutovers
  • Troubleshooting connectivity and performance issues across the full client and infrastructure path, including wireless association, authentication, NAC, RADIUS, DHCP, switching, routing, DNS, and wireless platform operations
  • Creating predictive wireless designs and performing site surveys to support new construction, renovation, and operational initiatives
  • Supporting wireless platform lifecycle activities, including firmware management, feature validation, and operational testing
  • Working directly with campus stakeholders to provide technical guidance and practical recommendations for wireless deployments and related technologies
  • Evaluating new technologies and operational improvements that strengthen service quality, scalability, and user experience
  • Participating in operational support, maintenance activities, and on-call responsibilities as needed

Successful candidates will demonstrate strong troubleshooting ability, intellectual curiosity, clear communication skills, and the ability to work well within a collaborative engineering team.

Minimum Education and Experience Requirements

Master's and 1-2 years' experience; or Bachelors and 2-4 years' experience; or will accept a combination of related education and experience in substitution.

Required Qualifications, Competencies, and Experience

Demonstrated experience working with 802.11 technologies in an enterprise environment

Preferred Qualifications, Competencies, and Experience

  • Experience engineering, supporting, and troubleshooting large-scale campus wireless environments
  • Strong working knowledge of 802.11 wireless technologies, RF fundamentals, and wireless client behavior
  • Experience with Cisco Meraki wireless, including local gateway deployments
  • Experience with Aruba wireless environments (ArubaOS 8.x)
  • Experience planning or executing migrations between wireless platforms
  • Experience creating predictive wireless designs and performing wireless site surveys
  • Experience troubleshooting connectivity and performance issues across the full client and infrastructure path, including wireless association, authentication, NAC, RADIUS, DHCP, DNS, switching, and routing
  • Experience using packet captures, spectrum analysis, and network monitoring platforms to investigate and resolve operational issues
  • Familiarity with programmatic AI, such as using large language model APIs and tools like Claude to build scripts, automation, and operational tooling
  • Relevant industry certifications such as CWNA are beneficial but not required

Special Physical/Mental Requirements

  • Valid NC driver's license or ability to obtain a license within 30 days of hire
  • Ability and willingness to climb ladders as needed for wireless surveys and equipment installation or inspection

Campus Security Authority Responsibilities

Not Applicable.

Special Instructions Quick Link https://unc.peopleadmin.com/postings/321755

Posting Contact Information

Department Contact Name and Title Department Contact Telephone or Email Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Applicant Documents

Required Documents

  • Curriculum Vitae / Resume

Optional Documents

  • Cover Letter
  • Certification/licenses
  • List of References

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • Please select the education / experience that matches your background
  • Master's degree or higher and 1-2 years' of experience
  • Bachelors degree and 2-4 years of experience
  • A combination of related education and experience
  • None of the above

About the Company

U

University of North Carolina at Chapel Hill

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Education
WEBSITE
http://www.sph.unc.edu/nutr/