Senior Workday Product Administrator

Role: Senior Workday Product Administrator Location: Deerfield Beach FL (Hybrid - 3 Days a week onsite) Contract: 6+ Months Contract Requirement: • 3-5+ years of hands-on Workday configuration, support and administration experience in Benefits, Payroll, Compensation, Security and HCM Core. • Proficiency with Workday tools and technologies such as Report Writer, Enterprise Interface Builder (EIB) and Customer Central Object Transporter. • Experience working in an Agile product model: backlog refinement, user stories, iterative delivery, and participation in ceremonies • Strong consultative and communication skills: ability to articulate complex topics to varied audiences and influence decisions through data and options. • Demonstrated ability to align technology work to business priorities and product roadmaps; effective planning, risk monitoring, and mitigation in a fast-paced environment. • High integrity, discretion, and confidentiality when handling sensitive HR data. • Workday training and certifications preferred. Role Overview The primary focus of this position is to provide expert technical administration and product-oriented support for Workday, JM Family's Human Capital Management (HCM) system. In this role, you will act as a Sr. Workday Product Administrator and a trusted consultative partner to HR Centers of Excellence (COEs), IT, and business leaders. You will operate within an Agile, product-centric delivery model -helping teams continuously deliver measurable value through iterative enhancements, stable operations, and disciplined release execution. Key Responsibilities · Provide ongoing design, configuration, deployment, and maintenance of Workday, ensuring stability, usability, and scalability. · Serve as the senior product administrator for Workday HCM, setting configuration standards, driving governance, and collaborating with the product team. · Work as an embedded member of a cross-functional Workday product team in an Agile product model, contributing to backlog refinement, sprint planning, reviews, and retrospectives. · Partner with the Product Owner/Product Manager and HR COEs to translate business needs into well-defined user stories, acceptance criteria, and a prioritized product backlog that maximizes value realization. · Execute and govern mass data uploads and changes using EIBs (including quality checks, controls, and auditability). · Provide Tier 2/3 support: triage incidents, troubleshoot complex issues, coordinate resolution, and communicate clearly to stakeholders. · Drive automation and reduction of manual processes; identify technical debt and improvement opportunities and deliver solutions iteratively. · Own release readiness for Workday updates and feature deployments: plan, test, validate, coordinate cutover, and support to ensure high-quality outcomes. · Ensure timely and accurate documentation: system functionality, business process configuration, security design, data flows/integrations, and troubleshooting guides. · Evaluate feasibility of modifications/enhancements, balancing risk, dependencies, compliance, and value; advise on options and recommended approaches. · Ensure adherence to defined technical standards, security, and data privacy requirements; maintain role-based access and security administration best practices. · Stay current on Workday capabilities, releases, and best practices; bring recommendations that improve associate experience and operational efficiency.