Senior Workers' Compensation Claims Advocate

About the Role

American Global has an exciting and growing opportunity to join our team as a Senior Workers' Comp Claims Advocate. This is a highly visible role working with clients, insurance carriers, and our internal team. We are looking to add a passionate, talented individual who will help our growing claims department deliver exceptional customer service to our clients. 

KeyResponsibilitiesInclude:

• Support claims team with day-to-day monitoring of claims activities of carriers and third-party administrators

• Facilitate claim reviews with clients and/or insurance carriers when needed

• Partner with client legal counsel on coverage, claims and strategy for settlement

• Facilitate periodic claim reviews with clients and/or insurance carrier focusing on reserving practices,strategyand resolution

• Analyze claim information for frequency and severity trends andassistclients in implementing risk-management processes and/or connecting them with resources to improve claim outcomes

• Analyze new & existing losses, with focus on client claim advocacy, including investigation, reserving & litigation management. Developappropriate resolutionplans aimed at bringing claims to satisfactory conclusions based on findings.

• Provide support and training to client insurance and field staff on claims process, investigations, labor law issues, and litigation matters including current case law relative to their claims

• Assistin training of Claims Associates

• Drive and execute the claims onboarding for new American Global accounts and document key discussion points

• Compile and/or approve complete,accurateandtimelysubmissions and deliver to underwriters

• Provide persuasive advocacy on all reservation of rights & denialsin order tomaximize available coverage

• Cultivate local and regional relationships with claim trading partners to support company visibility and credibility in the construction insurance marketplace.

• Maintain ongoing communication withinternal and externalpartners to ensure a high-level of customer service

• Maintain insurance license & CE requirements

• Additionalresponsibilities as

Skills & ExperienceThatLeadto Success:

• Minimum 7 to 12+ years of experience direct handling of Workers' Compensation claims at an insurance carrier, TPA or brokerage

• Bachelor’s Degree preferred or related work experience

• Proficient understanding of risk transfer methods

• Excellent written and verbal communication skills

• TimeManagement/ Prioritization

• Strong attention to detail

• Demonstrated problem solving, communication and presentationskills

• High levelof professionalism

• Ability to embrace change and innovation as the industry evolves

• Ability and willingness to work with technology and data 

Additional/Preferred Qualifications:

• Experience analyzing claims data for trends and client recommendations (RMIS, Origami, Tailwinds, EPIC)

• Valid driver’s license and reliable transportation

• Ability to travel as

What You Can ExpectFromUs:

• Comprehensive Benefits Package 

• Collaborativeand innovativeenvironment

• Culture of continuous learning and professional development

• Competitive salary package

• 401k withabove-averageemployer matchofup to 5% of your salary

• Leadership training and support

• Work/Life Balance (Summer Fridays, flexible work arrangements and mental health services)

• Education and Student Loan Assistance

American Globalis proud to be an equal opportunity workplace.Weprovideequal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.We welcome applications from all and provide individuals with disabilities reasonable adjustments toparticipatein the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, emailinfo@americanglobal.com.The salary range for this position (intended for U.S. applicants)will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

Who We Are

American Global is one of the largest privately held insurance and surety brokerage firmsin North American specializing in all aspects of construction risk management. We support contractors, owners, and developers, helping protect them from the risks and exposures specific to the construction industry. 

We are a vibrant,values-driven community with a unique, collaborative culture that fuels our desire to excel. Together, our team is transforming the construction industry and revolutionizing the role of broker. As we continue our journey, we seek to find the right individuals, in the right locations, to expand and enrich our fast-growing team of talented professionals across 15 locations throughout the US and Canada, as well as Rome, Italy.

Are you ready to be a part of our story?