Senior Workforce Management Strategist - 2nd Shift & Weekend

Maximus

Phoenix, AZ

JOB DETAILS
SKILLS
Call Center Management, Communication Skills, Production Control, Production Schedule, Workforce Management
LOCATION
Phoenix, AZ
POSTED
Today

Maximus is seeking a Senior Workforce Management Specialist to support the contact center management team in Phoenix, AZ, and Chester, VA. The ideal candidate must have experience in workforce management applications and be available to work a second shift, including weekends.You will be responsible for various production control activities, guiding team members, and ensuring effective communication across departments while maintaining production schedules.#J-18808-Ljbffr

About the Company

M

Maximus

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,
COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Healthcare Services
WEBSITE
https://www.maximus.com/