Senior Workforce Management (WFM) Technical Engineer

HTC Global Services Inc

Dearborn, MI

JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Agile Programming Methodologies, Application Programming Interface (API), Atlassian JIRA, Automotive Manufacturing, Business Skills, Cloud Computing, Data Analysis, Database Extract Transform and Load (ETL), Emerging Technology, Engineering, Enterprise Data Integration, Financial Systems, GCP (Good Clinical Practices), Information Technology & Information Systems, Kronos Products, Labor Unions, Manufacturing, Payroll Software/Services, Python Programming/Scripting Language, REST (Representational State Transfer), Regulatory Compliance, SAP, SOAP (Simple Object Access Protocol), SQL (Structured Query Language), Software as a Service (SaaS), System Integration (SI), Systems Administration/Management, Workforce Management, XML (EXtensible Markup Language)
LOCATION
Dearborn, MI
POSTED
2 days ago

Job Title

Senior Workforce Management (WFM) Technical Engineer

Overview / Summary

We are seeking a Senior Technical Engineer to serve as a subject matter expert for a large-scale workforce management modernization initiative. This hybrid role combines responsibilities across System Administration and Data Engineering, supporting workforce management platforms, enterprise integrations, and data integrity across Payroll, HR, and Finance systems. The ideal candidate will have strong experience configuring enterprise workforce management solutions, designing complex labor rules, and managing large-scale data integrations.

Key Responsibilities

  • Configure and support Time & Attendance, Scheduling, and Absence Management modules.
  • Design, develop, and maintain ETL pipelines and enterprise data integrations.
  • Develop and support API integrations using REST and SOAP services.
  • Translate labor rules, union agreements, and workforce policies into system configurations and business logic.
  • Manage platform governance, security roles, system upgrades, and environment stability.
  • Build SQL-based reports and perform advanced data analysis.
  • Support HR, Payroll, and Finance system integrations.
  • Collaborate with stakeholders to translate technical and business requirements into scalable solutions.
  • Participate in Agile delivery processes and related project activities.

Required Qualifications

  • Bachelor's Degree.
  • 7+ years of Data Engineering experience.
  • 10+ years of IT experience in large-scale enterprise environments.
  • Experience configuring enterprise Workforce Management (WFM) platforms.
  • Advanced SQL and ETL development experience.
  • Experience with API and data integration technologies, including REST, SOAP, XML, and flat files.
  • Strong technical and business requirements translation skills.
  • Experience supporting HR and Payroll data integrations.
  • Hands-on WFM configuration experience in large employee environments.
  • Experience working with union work rules and manufacturing environments.
  • Familiarity with labor regulations and workforce compliance requirements.
  • Experience working in Agile environments and using Jira.
  • Proficiency with SQL, Python, and SaaS-based platforms.

Preferred Qualifications

  • Hands-on experience with WorkForce Software (WFS).
  • Experience with workforce management platforms such as UKG/Kronos, Dayforce, or SAP SuccessFactors.
  • Experience with cloud data technologies, including GCP and BigQuery.
  • Automotive or industrial manufacturing industry experience.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

#LI-Hybrid #LI-SK11 

About the Company

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HTC Global Services Inc

Shaping careers since 1990 - our long tenured employees are a testimony of the work culture. Join our global employee base of 12,000 and help us bring human expertise to tech in order to deliver purposeful solutions that amplify value.
COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Computer/IT Services
FOUNDED
1990
WEBSITE
https://www.htcinc.com/